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Acura of Salem
Salem, OR
749 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 749 reviews
July 02, 2023
Great staff! Great service! I would recommend this Acura dealership for anyone looking for a great experience! Great service! I would recommend this Acura dealership for anyone looking for a great experience! More
by Liquoroutletstore
June 30, 2023
They provide the best service! They have an accelerated service to change oil and check the car as well as a complementary wash and vacuum. The waiting area is clean and the drinks They have an accelerated service to change oil and check the car as well as a complementary wash and vacuum. The waiting area is clean and the drinks and snacks good. In the past I’ve used the shuttle to get to work. More
by spgclng1
Verified CustomerJune 30, 2023
The people are professional, courteous, kind. The facility is clean. The waiting area is adequate. The facility is clean. The waiting area is adequate. More
by pettina.bob
Employees Worked With
June 30, 2023
I was very pleased how your dealership handled sale and delivery of the car. Thanks Jan and Jerri. delivery of the car. Thanks Jan and Jerri. More
by ANNAZOUBEK
June 30, 2023
Even in the face of bad news, I found them to be straight forward and professional. forward and professional. More
by cvannotary
June 30, 2023
Great service from the time I walked in the door until I left. Acura of Salem service team served with excellence left. Acura of Salem service team served with excellence More
by dsmiley24
Employees Worked With
Other Employees :
Anna Coreas
June 28, 2023
They did excellent work. Also they were courteous and made it easy for me to get to work on time. Also they were courteous and made it easy for me to get to work on time. More
by katemcv48@gmail.com
June 28, 2023
Always ready to help and advise. They are very knowledgeable about their product and almost always can get you service time when YOU need it. They are very knowledgeable about their product and almost always can get you service time when YOU need it. More
by No
June 28, 2023
I called Anna an hour or two before arriving to ask if a 4:00 arrival would be acceptable for a walk-in oil change service. She told me it would be no problem and that she would have the paperwork ready. I 4:00 arrival would be acceptable for a walk-in oil change service. She told me it would be no problem and that she would have the paperwork ready. I arrived at 4:00 and Anna was ready for me with the paperwork. Anna said she would come to me after the multi-point inspection to let me know how it went. She did exactly that. She came to me in the waiting room and shared the results. My car needed a new air filter but everything else checked out okay. Anna told me how much it would cost to replace it and I approved the change. She kept me apprised of the service progress and estimated how much time was left. She was spot on! Anna’s customer service went above and beyond what I believe most service staff would do. The whole job, including a car wash, took less than one hour. Kudos to Anna for her excellent customer service! More
by dntkunz
June 27, 2023
The service is done quickly and correctly. They make the waiting room inviting with hot and cold beverages and snacks. They discuss any findings during the inspection and ask if you want the s They make the waiting room inviting with hot and cold beverages and snacks. They discuss any findings during the inspection and ask if you want the service on these items. Outstanding customer service More
by tdrobinson30
