Acura of Westchester

Pleasant Experience AGAIN My wife and I went in since the lease on our MDX was coming to an end. The plan was to lease another car. Well we ended leasing two cars ...MDX & RD My wife and I went in since the lease on our MDX was coming to an end. The plan was to lease another car. Well we ended leasing two cars ...MDX & RDX. Frankie Ferraro made the entire process smooth and was not pushy. He and the rest of the staff there are very knowledgeable and courteous. More

My new lease I only dealt with knowledgeable, patient and courteous sales people at Acura of Westchester. This is my second lease with this dealership and I would I only dealt with knowledgeable, patient and courteous sales people at Acura of Westchester. This is my second lease with this dealership and I would very comfortably recommend them. Matt Belov was my sales person Tony Della Pietro, the general sales manager, helped me with my previous lease as well as concerns I had with this lease. More

Bad Service/ Bad Quality Control I had my first service on a new Acura RLX at this dealer.. There is little that they did correctly. A-Since I drove in from Long Island, and neede I had my first service on a new Acura RLX at this dealer.. There is little that they did correctly. A-Since I drove in from Long Island, and needed a loaner car,I brought my car to service center at 9 AM, and was told to come back at 1 PM, to pick up my car. When I came back at 2 PM, they had not yet touched car,and they asked me to come back at night or the next day.I had wasted my drive out there. B-The car was not clean, as they committed, with a large mud smear along lower doors.When I pointed that out, they did clean it. C-Under a recall they installed new headlights. When I drove the car the next evening and used the headlights,other cars were flashing their headlights at me, telling me that I my brights were on, which they were not. I then noticed that headlights were unevenly installed and aimed, so that one light was blinding oncoming cars. Really !! D-They up-sold me on filling my tires with Nitrogen.I spent $ $90 for that. The tires were underinflated by dealer , and service agent could not top off the air pressure in tires, as it was too late in day when I returned a second time to pick up the car. E- I called and emailed the service dept to complain, and they simply did not bother to respond. I am glad they will not be my local dealer or service agent. More

very good very cmpetant and helpful staff,I bought a car as a result..the people were knowable and professional.Everyone was well versed in the various aspects very cmpetant and helpful staff,I bought a car as a result..the people were knowable and professional.Everyone was well versed in the various aspects of the sale.. More

happy and very please i was there for service and juan cordon service advisor took very good care of me i will recommend acura of westchester to any one i was there for service and juan cordon service advisor took very good care of me i will recommend acura of westchester to any one More

Danny G and Frankie are PROs! We just purchased our 3rd Acura. Danny Giannotti cut to the chase and closed the deal for us. He is VERY knowledgeable, and most importantly, honest We just purchased our 3rd Acura. Danny Giannotti cut to the chase and closed the deal for us. He is VERY knowledgeable, and most importantly, honest and fair. A GREAT guy to deal with in business. Frankie Ferraro finished up the sale with us and he is by far the BEST salesperson with whom we have worked. He knows his stuff, from leasing details (which can be a bit complex) to car set-up to making the customer happy. Request him! Great job, Danny G and Frankie! More

Watching out for me & my money! Frankie was a pleasure to work with, he understood my budget and was genuinely concerned about my financial wellbeing! He stayed within my budget and Frankie was a pleasure to work with, he understood my budget and was genuinely concerned about my financial wellbeing! He stayed within my budget and helped me through the process. Great working with a caring and professional sales person! Thank you Frankie! More

A great experience overall Walking in to Acura Frank Ferraro immediately greeted myself and made me feel very comfortable. He helped me to find exactly what I was looking for i Walking in to Acura Frank Ferraro immediately greeted myself and made me feel very comfortable. He helped me to find exactly what I was looking for in the budget I could afford. The process was easy, exciting, & timely. I had a overall great experience would reccommend Frank and Acura of Westchester. More

The Best Car Buying Experience Ever! This is my third car. My first two cars were finanaced. This particular car is leased. This was by far the best car buying (leasing) experience ever. This is my third car. My first two cars were finanaced. This particular car is leased. This was by far the best car buying (leasing) experience ever. Matt, is the man! He was very personable yet very professional. He was very genuine and seemed more interested in what I wanted than the actual sale. He went through things step by step with me and kept me abreast of the process all the way up until I picked up my vehicle. He took the time to make sure I knew and understood the basics of the vehicle and even made sure my safety features were activated before I drove off of the lot. I can go on and on about how amazing my experience was but one would need to check it out for themselves to really understand how great it was. Did I mention that I LOVE THIS CAR. Her name is Bella by the way. She is absolutely beautiful. More

Excellent Service again with Frankie!! Frankie Ferraro is a pleasure to work with he goes above & beyond to make sure that you are satisfied with your purchase. From beginning to end ! A Frankie Ferraro is a pleasure to work with he goes above & beyond to make sure that you are satisfied with your purchase. From beginning to end ! Acura of Westchester is the place to go too! Frankie treats you like family! I wouldn't go anywhere else! I appreciate everything you have done! Thank you again Frankie! More