Was looking for an F250 to pull our horse trailer. I found a brand new 2017 at Adamson Ford. I drove over to check it out and met with Cedric Nichols. He was very pleasant to work with and gave me a good deal on the F250 and a fair price for the 04 GMC 2500 I traded in. It was a very nice car buying experience. No pressure or hard sell. Every one at the dealership from the sales manager to the credit manager was friendly and easy to work with. I would definitely consider buying there again!
They only get one star because I can't go less than one. Absolute worst customer service ever. I would consider their service department as a parts changer, not a service department. Took my car in for a fan blower problem, and three trips in, and $1,085 later, its still doing the same thing. Now they want more money to replace another part. All of this within days of the first visit.
Mr. Glen Marshall helped me purchase my first car at Adamson Ford Downtown. He was friendly and knowledgeable about all of the many questions I had. I was nervous because I never made a purchase this big before. Mr. Glen assured me that everything would be fine! I wa so pleased with how professional and open he was. I left the dealership feeling like a brand new person.If I could say this was one of the best experiences I’ve ever had in my entire life. Mr. Marshall is a great salesman and if you are looking for a new car and your in the area I would definitely recommend his services.
Spent time with us to show the models, test drive appropriate model. Very cordial sales force. Answered all questions without pause. Model and color desired not available, but found appropriate one elsewhere. Almost did not pick the color chosen but showed us in a different light and it was a good choice.
Matt Harris went beyond exceptional service to help us find what we wanted. Every time we called he was back to me in a short period of time with and answer. The GM was very friendly and easy to work with and also the finance girl was so friendly and very helpful. Our experience was exceptional. Thanks Adamson Ford and Matt Harris.