The dealership itself is nice, but I am having issues with my Ram and I am going to have to go to another dealership to get the work done because they do not have their own bodyshop.
Most of the employees were nice to work with, the ones who weren't are not in the same position now.
I am tired of how much work it is taking to make my Ram right. It is new and I should not have to deal with this at all.
And to top it off I have found out they didn't give me that good of a deal.
Very frustrated with my RAM
So excited for a new car!! We are going to be adding to our family and needed a safe reliable vehicle with some more room. Nicest car I’ve ever had and the sales people were great to work with. They even entertained my 8 year old while we filled out paperwork.
We had a great experience at Adel Chrysler. We researched their inventory online prior to going in, as we had a bit of a rushed timeline to replace our vehicle. They had the vehicle we wanted to drive ready for us when we arrived and Justin was more than accommodating in letting us take a look at another vehicle as well.
They even let us bring a van home with us that evening to make sure it would fit in our garage.
The customer service since the sale has been great. We had the van in to have a new key programmed for it, and the service department was good to work with too.
Overall great experience from beginning to end!! Katelyn, Justin, and Nick all did a fantastic job! First phone call to final goodbye they all made the experience fast, easy, and enjoyable!! Nick even went the extra mile to show us a SUV while we were there knowing we probably wouldn't be buying two vehicles that day! Will highly recommend to everyone and will definently give them future business!!!
Nick Crowder was my salesperson and he was excellent. He was very thorough in explaining and showing me every feature of the Jeep. There was an issue with the Jeep I went in to buy, but Justin Saiz helped to resolve the problem and made the sale go through. This was my first visit to Adel Chrysler but not my last. I highly recommend Nick Crowder for choosing your next vehicle.
Everyone at Adel Chrysler was so kind and helpful. We came into the dealership a few months back not really knowing what we wanted and they took the time to explain some options and let us test drive a few. We didn't feel completely comfortable since we just started the search and they were very understanding when we ultimately chose to walk away. They kept in touch with us in the months after making sure we knew they were there to help answer questions. When we were finally ready, we gave them a list of what we wanted and where we wanted to be budget wise and they worked with us. Got us in the dealership and had the perfect vehicle waiting for us. Nick was extremely helpful explaining all the features of the vehicle and even stayed late to walk us through set up. We are so pleased we decided to stay local because we really feel like they want to take care of us for years to come.