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Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,368 Reviews

1,368 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

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June 08, 2023

Very Good Customer Experience I was early for my Appointment And They Took me right Away They Kept me informed on my car’s overall condition. Would Recommend To Everyone More

by GRFULONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper, Mark Burbach
Jun 09, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this review of your experience. I am glad you had a good customer experience but I am concerned with the rating you've assigned us. I would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, John Fischer | General Manager | 630-226-3905

June 08, 2023

Excellent customer service. Warm and welcoming atmosphere. The entire staff is great. Thank you for servicing all of my vehicle needs. More

by jdiggs0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaalis Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Jacome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper, Mark Burbach
Jun 09, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, John Fischer | General Manager | 630-226-3905

June 07, 2023

Service department is very professional and helpful. They make sure your car is serviced in a timely manner. Complete with car wash. I enjoyed my seamless experience More

by primerjamell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 09, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John Fischer | General Manager | 630-226-3905

June 03, 2023

The service department is consistently excellent. Samantha is an excellent communicator, who answered all of my questions with ease. The calibre of the service department is what has kept me coming More

by kbokor3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Advantage Chevrolet of Bolingbrook responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, John Fischer | General Manager | 630-226-3905

June 02, 2023

Their service department is excellent. They are very responsive to customer needs. Repairs and maintenance are performed promptly and work is done correctly. For routine maintenance, an More

by ARGOBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Calliahan rate 5 stars. Excellent service
Jun 05, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Fischer | General Manager | 630-226-3905

June 01, 2023

Great service team! They answered all my questions and assisted me when I need help the most. More

by s_cruz757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Advantage Chevrolet of Bolingbrook responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

June 01, 2023

Excellent, quick service. Staff was super friendly. I trust them to take care of what my car needs and to quote a fair quote for services. Very happy with the services. More

by arroyog83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 02, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, John Fischer | General Manager | 630-226-3905

June 01, 2023

Excellent, quick service. Staff was super friendly. I trust them to take care of what my car needs and to quote a fair quote for services. Very happy with the services. More

by arroyog83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 02, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, John Fischer | General Manager | 630-226-3905

May 30, 2023

Great personnel but very little care for customers cars. I had my car serviced for a re call on the child safety latches. The techs/mechanics made a mess on the seat and didn’t even bother to vacuum it or e More

by kflores524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad was great.
May 31, 2023 -

Advantage Chevrolet of Bolingbrook responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, John Fischer | General Manager | 630-226-3905

May 27, 2023

Service Writer Dylan met me at my car and understood my issue (battery failure). Dropped car off and received a text with video saying battery was replaced and then received a call that car was ready. P More

by DCDILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Callihan
May 30, 2023 -

Advantage Chevrolet of Bolingbrook responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

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