Advantage Chevrolet of Hodgkins

That video helped me with the two things are the next thing to do. At least I know what to do next. thing to do. At least I know what to do next. More

My service rep was very knowledgeable. The work on my car was completed correctly and accurately The work on my car was completed correctly and accurately More

I took my car to the dealership because the check engine light came on, and I was also getting a notification that a software update was required, which I’m unable to complete myself. When I dropped off light came on, and I was also getting a notification that a software update was required, which I’m unable to complete myself. When I dropped off my car, I specifically mentioned the software update. This is actually the second time I’ve requested it. A couple of months ago, when I brought my car in for an oil change, I mentioned the exact same issue. Both times, I was told the update had been completed. However, as soon as I turned my car off and back on, the same update notification appeared again. The paperwork I received mentions a radio update, but I’m not sure if that’s the same update I’ve been requesting. What made the experience even more frustrating was when I called Carolina to explain that the update notification was still showing and that my app indicates the last software update was completed in July. Her response was not very polite or helpful. She insisted that the update had been completed, and when I explained that the notification was still appearing, she simply said, “Well, bring it back.” There was no empathy or understanding whatsoever. I work full-time, and having to leave my car at the dealership is a major inconvenience for me, especially when I’ve already brought it in twice for the same issue. I understand that sometimes technical issues happen, but I expect better communication, customer service, and a genuine effort to resolve the problem rather than simply telling me to bring my car back again. More

Organized, clean, customer service oriented, great waiting area, very helpful, many reminders and texts. Thanks waiting area, very helpful, many reminders and texts. Thanks More

I recently traded in a vehicle and purchased a used SUV from Advantage Chevy. I had a wonderful and fast experience. All staff was professional and super helpful! A great dealership! from Advantage Chevy. I had a wonderful and fast experience. All staff was professional and super helpful! A great dealership! More

He was extremely helpful and made the experience seamless.i would definitely refer him to friends and family and do future business with him. seamless.i would definitely refer him to friends and family and do future business with him. More

Carolina is very professional and even text with updates on my car and came and got me, when my car was finished as I waited there at the dealership. on my car and came and got me, when my car was finished as I waited there at the dealership. More

The sales manager Troy was excellent he was a sweet heart to us ❤️ ♥️ I would recamend Troy to any body that buys a car to Troy he is the best . He deserves a A PLUS . HE WAS VERY KIND AND CARING .WE DID to us ❤️ ♥️ I would recamend Troy to any body that buys a car to Troy he is the best . He deserves a A PLUS . HE WAS VERY KIND AND CARING .WE DID GET A GOOD DEAL FROM HIM . HE WORKS VERY HARD TO MAKE HAPPY .I HOPE HE STAYS AT ADVANTAGE CHEVROLET FOR A LONG TIME .I HOPE HE GETS A BONUS AND A RAISE THANK YOU TROY FOR EVERY THING YOU HAVE DONE FOR US . More

This place was sonaccomading. They picked me up in my new car, and installed the license plates and city stickers!! Everyone was so nice. Great place to buy a car. They picked me up in my new car, and installed the license plates and city stickers!! Everyone was so nice. Great place to buy a car. More

Never a problem they always help with any problem I have. Workers are amazing there Workers are amazing there More