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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,245 Reviews

2,245 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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September 18, 2025

After picking up my car from an oil change and tire rotation service. i wasn’t made aware that my car needed a wheel alignment severely. my car was aggressively pulling the steering wheel to the left. More

by dariel139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Cardenas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your concerns about the need for a wheel alignment after your oil change and tire rotation at Advantage Chevrolet of Hodgkins. Your feedback is valuable, and we want to ensure our customers are fully informed about their vehicle's condition. Please feel free to reach out to me directly so we can discuss this matter further and assist you with the alignment. I appreciate your input, and we hope to improve your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 16, 2025

Carolina is very nice, and knowledgeable. This location is my favorite, out of all the other local locations. I really enjoy going to this Chevy dealership because the staff always makes the More

by EmilyV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you, Emily! I truly appreciate your kind words and am thrilled to hear that Advantage Chevrolet of Hodgkins is your favorite dealership. It's our goal to make every visit easy and stress-free, and I'm glad our team has made you feel comfortable and confident in your vehicle's care. We look forward to welcoming you back for your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 11, 2025

I always receive great service from Advantage. Easy scheduling, quick drop-off, wonderful communication during appt, fast pick-up, More

by dcarmazzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We're so glad to hear that you consistently receive great service at Advantage Chevrolet of Hodgkins. Your feedback about our easy scheduling, communication, and quick service is truly appreciated. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 10, 2025

Limited communication. Busy service advisor did not return calls. Other advisors would not call and give vehicle updates for other absent advisors. Parts department could More

by Jer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience, Jer. I understand your concerns about communication during your service visit, the difficulty in sourcing parts, and the issues that arose following the repair. At Advantage Chevrolet of Hodgkins, our focus is on keeping customers informed and ensuring repairs are completed with care, and your feedback helps us recognize how this situation affected your visit. If you'd like to review your service further, please feel free to reach out to me directly. Your concerns are taken seriously. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 13, 2025 -

Jer responded

A personal philosophy that I practice, "advertising brings me in, service brings me back". That being said after a $900 partial repair that still needs attention, no, I will not be back.

September 09, 2025

Everything was great . Wait time was shorter than expected. Car was cleaned . No problem. Thanks More

by harryjam77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback, Harry! I am thrilled to hear that everything went great, and that your wait time was shorter than expected. At Advantage Chevrolet of Hodgkins, we take pride in delivering a clean and efficient experience. We appreciate you choosing us and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 09, 2025

We always bring our cats here. They have great customer service, polite and friendly staff. More

by litoelisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for choosing Advantage Chevrolet of Hodgkins and for your wonderful review! I'm thrilled to hear that you've had a positive experience with our polite and friendly staff. We truly appreciate your support and look forward to seeing you again soon. Feel free to bring your cats along on your next visit! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 08, 2025

Excellent customer service and auto care. Emily was super helpful and professional. Thanks to the entire crew More

by Christie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much, Christie! I am glad to hear you had an excellent experience at Advantage Chevrolet of Hodgkins. Emily and the entire crew work hard to ensure our customers receive top-notch service. We appreciate your feedback and hope to see you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 08, 2025

Repair issues and needed to bring the vehicle back a second time for same repair. This happened last time the vehicle was in also. More

by rob@grantimporting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Rob. I understand that having to bring your vehicle back for the same repair can be frustrating. At Advantage Chevrolet of Hodgkins, we strive for excellence in our service and appreciate your feedback. Please reach out to me directly so I can discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 05, 2025

proper intake. video of inspection great. cost reasonable and as quoted. Good job all around. More

by AKWICZ48
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I am glad to hear you had a positive experience with the inspection at Advantage Chevrolet of Hodgkins. It's great to know that you found our service to be reasonable and as quoted. We appreciate your feedback and look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 04, 2025

Always professional and customer service is friendly positive vibes only from all staff members if you would like to have the opportunity to experience this service please choose Advantage Chevrolet More

by Meyacca30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I appreciate your feedback about our professional and friendly staff at Advantage Chevrolet of Hodgkins. It’s great to hear that you had a positive experience with us. We look forward to welcoming you back for your next visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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