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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,180 Reviews

2,180 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 13, 2022

1st bad experience at this dealership, the mechanic forgot to tighten all the lug nuts on the tires. I end up losing one lug nut while driving and had to pay a tire shop tighten them all back up. More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Advantage Chevrolet of Hodgkins responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 12, 2022

Waste of time bringing your car in for service. Didn’t fix anything and still have problems. More

by mpmikaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Nov 14, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 12, 2022

I setup an appointment one day and was serviced the next. The service agent Owen handled my issue flawlessly and kept me well informed. The work performed was professional and without defect, I am pleased w More

by KenS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us a review and for giving us feedback! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 10, 2022

I didn’t have to wait long at all for an oil change. I will continue to come back and refer my family and friends. Thank you More

by Sheneka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 09, 2022

Love your service … Keep on doing what you are doing … I really appreciate your kindness and treatment. More

by roycanada1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 09, 2022

Carolina was awesome! Kept me informed of the status of my truck. I didn't have to call. More

by mrwilder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. We are very happy to hear that Carolina was so attentive during your visit to our dealership and that she kept you updated on your truck! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 04, 2022

Great service! The Service Consultant was knowledgeable of the work being done and very friendly. More

by lholcomb2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2022 -

Advantage Chevrolet of Hodgkins responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 04, 2022

Great and quick service! Have been with them since I brought my car and have always received top notch service. More

by WEAVERKAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Nov 07, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

November 04, 2022

Friendly, fast, and excellent service. I really like how they run the service department at this location. More

by J.TORRES_95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 28, 2022

Very professional workmanship in efficient service. They started and stopped the time that we agreed to. More

by narcaroti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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