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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,142 Reviews

2,142 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 02, 2022

The service representative kept me informed of recommendations and the service status on my vehicle. More

by COLLEENM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Great customer service in the repair shop. Team was very helpful and attempted to work through warranty issues with me. More

by j.valdes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Very happy with service department. I have used them often. I will return for future work More

by Steve M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2022

Great service but they should never promise a time to have you in and out but stellar service otherwise. More

by Lenorajb2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2022

Took in my 2015 Colorado which I bought my truck at advantage Chevrolet for check engine light they changed my fuse box then said everything is good next thing I drove my truck home and the light came More

by SHYSOX06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Advantage Chevrolet of Hodgkins responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2022

Polite and informative and professional, and courteous. Also the streamline for financing paperwork, customer can get in and out in a short period of time great idea. More

by LARRYPESPINOSA
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 31, 2022

good service no problem very nice had to leave my vehicle overnight bus service no problem with getting rental car thank you More

by bunnyhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
synthla
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2022

The service center is ok, I can say that they could work on their timing. More

by theherdwfs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2022

The customer service center was great I never have issues when I come for any service on my truck. More

by SHORTIRE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guzman
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 28, 2022

Everything went smooth they are very attentive, the service was great! Love getting my services done here. Definitely will recommend. More

by jz.janetzarate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Cederblad
Jan 28, 2022 -

Advantage Chevrolet of Hodgkins responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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