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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,176 Reviews

2,176 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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February 03, 2022

Nice to buy a car and have it serviced with knowledgeable people in the dealership More

by bconstanzer
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Feb 04, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2022

Dependable it’s the word that comes to mind when I think about this dealership More

by goatinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Zycki
Feb 04, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Very happy with service department. I have used them often. I will return for future work More

by Steve M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

Great customer service in the repair shop. Team was very helpful and attempted to work through warranty issues with me. More

by j.valdes4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

I love how hands on they are and how they keepYou in the I love how hands on they are and how they keep You in the loop regarding your service More

by ANSARDIN.AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

We were told our car need all new front and rear brakes. We were told our car need all new front and rear brakes. When I declined and took our car to the mechanic we have gone to for 20 years. He stated More

by DNESE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 02, 2022

The service representative kept me informed of recommendations and the service status on my vehicle. More

by COLLEENM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2022

Great service but they should never promise a time to have you in and out but stellar service otherwise. More

by Lenorajb2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles
Feb 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2022

The service center is ok, I can say that they could work on their timing. More

by theherdwfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. Here at Advantage Chevrolet of Hodgkins, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 31, 2022

The customer service center was great I never have issues when I come for any service on my truck. More

by SHORTIRE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guzman
Feb 02, 2022 -

Advantage Chevrolet of Hodgkins responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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