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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,142 Reviews

2,142 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 15, 2021

Michael and Owen were great but the mechanics forgot to lock my hood which is a huge Saftey hazard More

by bledsoecanton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
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Nov 17, 2021 -

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Had my smoking Tahoe towed after hours to Advantage and by mid-afternoon the next day it was serviced and ready for pick up. Great communication from Owen!! More

by DINONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Oil change/tire rotation & radio update to 2.5hrs. I had my truck ceramic coated and asked that they don’t wash my truck. The young lady put it in the system but the kid with tissue hanging out of his nose More

by moralesjr1228
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Thank you very much for the prompt service and followup. And quick turn around to get my car back. More

by MARIARISINGSTARZ
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Yager is the best. , Sarah Swick
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Nov 17, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Nice place good people fast service they make sure everything is done before you leave More

by aishamckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Aisha. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Granted I did bring my car in months ago , the service was good and I was accommodated . More

by LAWRENCEARIEL95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Report | Print
Nov 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Hi Lawrence, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Carolina updated me on everything that the car needed before it was put in the car. More

by Ortizaraceli4471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolina
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Nov 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 12, 2021

I love the hospitality and service of the team in this dealership! First in class!!! More

by David.Rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 12, 2021

I had an excellent experience with the car repair. Owen was great and my car was ready in less than the estimated time for the repair. More

by becker_3623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Extremely difficult to get an appointment. Porters are never available. And the wait time is excessive. More

by FRANCISCO_CASTILLO_III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
Report | Print
Nov 16, 2021 -

Advantage Chevrolet of Hodgkins responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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