Advantage Chevrolet of Hodgkins - Service Center

I find that this dealership always works very hard to make sure if they is a problem they get it fix. They do an inspection of the whole car when they take it in for service. If they find something wrong make sure if they is a problem they get it fix. They do an inspection of the whole car when they take it in for service. If they find something wrong they come and talk with you about the problem. I believe they do a great job on servicing your vehicle. More

I've had better experiences. However, on Feb 10, 2025 I came in for a scheduled oil change. Upon arrival and initial inspection it was suggested I get new spark plugs and an alig However, on Feb 10, 2025 I came in for a scheduled oil change. Upon arrival and initial inspection it was suggested I get new spark plugs and an alignment. All this before my vehicle was taken in the back to be serviced. Once my car was taken to the back, after a short while I received a video inspection stating that I had a small oil leak and that I should bring it in for an oil leak diagnosis-soon! The video also stated that I would be needing new brake pads and rotors on all 4 wheels within the next month Patryk states. This was my quickest visit since I've been coming here for nearly 20 years. 30 minutes, I was in and out. I was charged more money for an alignment, which by the way, my car doesn't drive any different. So, I'm doubting it was actually done. $99.45 out of pocket. Looking at my payment invoice there was no mention of the small oiI leak or need for a diagnosis for my next visit. I only know this information based on the video inspection. Patryk, checked me out, took my payment, walked me to my car, which was not cleaned. Normally staff would run it through the wash, not on Feb 10, and it was not that cold outdoors. I was truly shocked that I had a full oil service, equipped with an alignment in less than 30minutes. I left Advantage Chevy, feeling like my services were incomplete. And then over the course of the following days and week(s). I watched my oil monitor go from 100% on day one to 98% on day two to 96% on day 3. I called in for a follow up appointment for the oil leak diagnosis as my monitor was steady dropping and there was a burning smell occasionally. The young lady in the service department booked me for an oil leak diagnosis and scheduled me for brake repair service as well. On March 11, I bring my car in for an oil leak diagnosis and brake pad and rotor repair. Immediately the service salesman mentions I should should get the brake flush along with new pads and rotors. The service reps attention was more on brake repair than the slow oil leak I had. He told me it would be some hours before they were finished, I was prepared to wait, no problem checked in at 7:20am out at 11:50am. I did not receive a video inspection as I normally do, Owen my service rep, said the technician saw leaking but could not find the source, my breaks are done and I'm good to go. So, I paid for an oil change 1 month ago, the next day the oil monitor starts dropping, I'm told not to focus on the monitor, yet there is clearly leaking, no one could find where it's coming from, I'm driving my car each day, while losing oil each day, and they didn't even think to top my oil off as I had just paid for an oil change. Yes, I'm ranting and am disappointed, I don't have money to waste. My car is not driving at it's full potential and to top it off my brand new brakes are squealing. They were not squealing before I took them in for new rotors and pads. A sign of the times you pay more $$$ for services and get less than quality workmanship. I've always been a believer of going to the dealership with your car as their mechanics and technicians are supposed to be trained experts on the brands make and model. All I seem to get lately is someone trying to up sale me on buying additional services and not focusing on the services I came for initially. By the way, March 11 was a beautiful sunny, but windy day, still no car wash. Owen had to find someone to provide me the complimentary service. More

Appreciate staying informed, I did bring a competitors coupon for $25 off and they said you did not take it so I was kind of shocked by that. Otherwise, overall good service everyone was super nice coupon for $25 off and they said you did not take it so I was kind of shocked by that. Otherwise, overall good service everyone was super nice More

This Dealer has always keep me Happy , very Helpful , staff is so kind , the machanics are great , i love it . Thank you and keep up the good job ! Thank you ! staff is so kind , the machanics are great , i love it . Thank you and keep up the good job ! Thank you ! More

I've been a customer of Advantage Chevrolet of Hodgkins for over 20 years. Service is great and staff is very accommodating. Jeff is very knowledgeable, helpful and friendly. for over 20 years. Service is great and staff is very accommodating. Jeff is very knowledgeable, helpful and friendly. More

Was a busy day. However everything went well. Excellent customer service. Once again thank you. However everything went well. Excellent customer service. Once again thank you. More

Everything done during my visit was exemplary and the staff was kind, patient, and considerate, I am pleased with my experience at Advantage Chevrolet and recommend them highly. staff was kind, patient, and considerate, I am pleased with my experience at Advantage Chevrolet and recommend them highly. More

Very professional and quickly took care of the service I came in for and had me out the door extremely quick. Very satisfied with the service. came in for and had me out the door extremely quick. Very satisfied with the service. More

Courteous and Professional, Service completed in a timely manner. I will return for future services. manner. I will return for future services. More

Jeff is always great to deal with. He takes the time to explain everything and is always professional. He takes the time to explain everything and is always professional. More