Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,134 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Bought the car almost 2 yrs ago and I have only been here twice for service. No complaints about customer service. Satisfied with service. twice for service. No complaints about customer service. Satisfied with service. More
Great staff, very professional and courteous. Felipe was very helpful! Fixed the issue with no problems very helpful! Fixed the issue with no problems More
Everyone was knowledgeable and pleasant. Work was done promptly and correctly. Shuttle was convenient and shuttle driver very nice. All in all a pleasant experience. promptly and correctly. Shuttle was convenient and shuttle driver very nice. All in all a pleasant experience. More
Awesome service. Felipe was great. They got me in and out on time. Would definitely recommend on time. Would definitely recommend More
Great service and customer service! I have enjoyed coming to this location since buying my car. to this location since buying my car. More
As always Filipe the service manager and his is always a pleasure to do business with. He’s always on top of taking care of the customer and there needs! pleasure to do business with. He’s always on top of taking care of the customer and there needs! More
I had my trucks transmission flushed and filter replaced, the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered t the flush and filter was fine, but they forgot to put 2 nuts back on a transmission mount. This made noise while driving, which is how I discovered the issue, and damaged the mount. Coincidentally, the technicians went on strike for 2 months the next day, so I had to wait for 2 months to get them to fix their mistake. The service manager, Felipe, was awesome about the whole issue with me and even gave me a loaner to use while they were fixing it, but this issue should have NEVER happened in the first place. 2 inexpensive little nuts can cause a lot of damage to a comparably expensive vehicle. Attention to details and the task at hand was not their forte that day. More
Made the appointment a month+ in advance, necessary parts to perform service were known at the time of my making the appointment and I was told would be in stock. I dropped the car off for service early in to perform service were known at the time of my making the appointment and I was told would be in stock. I dropped the car off for service early in the morning only to find out late in the day that the parts were not in stock or available but rather would need to be ordered from GM. This is hugely inconvenient, takes multiple hours out of my day, had to rearrange kids' carpool schedule, etc. and is entirely and easily avoidable. More
Service was quick and friendly. My car is running better and they even gave a free car wash. and they even gave a free car wash. More
Al representatives are excellent professionals and very friendliest Always are taking care of my car and explain me any concerns about time and advance prices friendliest Always are taking care of my car and explain me any concerns about time and advance prices More