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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,153 Reviews

2,153 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 21, 2021

Our driver was a very nice person he dropped us off T home and picked us up. More

by tairbo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 21, 2021

People are great but the fact is i took my car in for an oil leak and they changed a gasket and it still leaks. More

by Egan1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Egan, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 20, 2021

Always a pleasant experience. Courteous staff and very helpful. I don’t have any complaints More

by momcnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 20, 2021

Horrible service. Service Mgr was rude and didn't comply with sales guarantee. I was forced to pay for an oil change that was meant to be free More

by JSWILLIAMS222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
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Oct 26, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 20, 2021

Serviceb staff is always professional courteous and prompt. It seems ike everyone is aiming to help. More

by mattnormanf18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 20, 2021

The people that work here are friendly. I went and got what needed to be done with my car. I am happy with the service provided. More

by godoyej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

we are truly grateful for this awesome review! We are thrilled that our staff was able to take care of you Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 20, 2021

Service manager very sneaky on charges tried to over charge me when an oil change sale was taking place More

by lynnsheedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

This is not the type of experience we seek to provide, Lynn. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 20, 2021

They always deliver what they promised we are happy with their service, nice people, thanks More

by CLRD8750
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 20, 2021

Felipe was very friendly. Service was performed on time as promised. Everyone was very knowledgeable. Good experience. More

by edwilson3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review, Ed! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 19, 2021

Deceptive, writer was not professional, he was not service grade. I had to take it to my own mechanic even though my vehicle was under warranty to fix a fan problem that they could not fix More

by chasheating
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Advantage Chevrolet of Hodgkins responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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