Advantage Chevrolet of Hodgkins - Service Center

Made an appointment for my 2019-chevy equinox while driving at 35mph my driver seat started to push back and the back rest completely laid flat, I had to unbuckle my seat belt to take control of the wh driving at 35mph my driver seat started to push back and the back rest completely laid flat, I had to unbuckle my seat belt to take control of the wheel and break as I could no longer reach the following day my radio started flashing on and off. My husband brings the car in they send me a video of them inspecting the engine and carbon cleaning recommended, nothing to do with my concerns, so I called was told the tech checked it and could not duplicate the issue ( really if it was happening all the time it would have been towed in ) I cant imagine doing 70 on the highway and going through this I or others would be dead! I told the young lady this is not safe and it needs to be looked into further. So i decided to google it my self and found bulletin number is pit5608d by GM ( and they are a dealer and have no idea how to look into this!!! So i called back the young lady starts to tell me well the tech said you have an umbrella in the door and both # 1 & 2 seat settings are programmed when the tech hit # 2 the seat moved forward so maybe the umbrella hit the number, i responded cant be as my seat completely RECLINED back all they way back and I was laying down! she then said ok what's the number from GM'S post ( bulletin number is pit5608d ) I will have the tech look into it. As i can tell she was bothered by my concerns and being pushed off as I have no idea what i'm talking about I called my husband on his phone and told him to leave I will take my car to another dealership that will understand my concern and have the time to look into this issue. worst service ever, and I have never had this issue in the past. 5-minutes later the same young lady calls me back and say they tech already looked into your GM post number and said everything is good( hard to believe when it was not in the video or any prior conversations. More

Always courteous. Service is great, will probably buy next car at Advantage. next car at Advantage. More

It took a little longer than expected but that was because they had trouble finding a part. because they had trouble finding a part. More

Everyone was super friendly and accommodating. It made the process effortless. I would highly recommend Advantage Chevrolet to all my friends and family. Best service! Thanks! the process effortless. I would highly recommend Advantage Chevrolet to all my friends and family. Best service! Thanks! More

Everyone was great and we got out of the dealership sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. sooner than we expected. We enjoyed sitting in the the display area for the new cars while we waited. More

I had a scheduled appointment to check my A/C. I appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car comin appreciated the text message of the inspection video. Only thing is I still shouldn't have to find my service advisor and ask her how is my car coming along. That's the advisor's job to come find me and let me know how it's coming. More

Paid $1700 for a part that cost $70 these rest was labor. Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I Considering I paid $1600 for labor the dealership left out screwing back in the bolts and the radiator could be slide back and forth. Worst service I have ever received. Will be contacting the district office. Service manager told me to bring it back in and he would tighten up the bolts. More

It is close to my house how many times do you have to say it is close to my house it is close to my house More

Made an appointment to get my airbag replaced and they were able to fit me in to do a oil change and a tire rotation, I was happy that they did this so I did not have to come back to have that service don were able to fit me in to do a oil change and a tire rotation, I was happy that they did this so I did not have to come back to have that service done More

The staff was very friendlyAnd service was faster than The staff was very friendly And service was faster than usual. The staff was very friendly And service was faster than usual. More