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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,171 Reviews

2,171 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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May 10, 2021

Friendly and fast with the service. You don't have to wait days for your car back. Reliable service. Price was high but yet I'm cheap. Lol More

by kalibcameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen
May 13, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 10, 2021

Great service as always. I would definitely recommend, as I have in the past, this dealership to friends and family. Keep up the great work you guys. More

by SHAWN1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Tromiczak
May 13, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Dec 14, 2024 -

SHAWN1991 responded

Thank you.

May 08, 2021

My experience with your Service Department when I needed them was refreshingly courteous and professional. My Service Advisor kept me thoroughly informed during the repairs. More

by mtbrancato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
May 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 07, 2021

Service was Great. Went two time now and SUV is still having the same problems so wasting money. Their staff is great and fast on getting update information. More

by dieantana38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
May 12, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 07, 2021

Always Great Customer service from the service department - Service Advisor C. Martinez. She has been my advisor for about 2-3 years servicing 5 cars in total. Also Bryan, Lube Tech performed/ provided a g More

by Rdavis@3025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan - Lube Tech
May 12, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

The ppl are mostly alway nice. IMy last visit 4/30 had excessive scratches on my car (messed up my paint) after them so called washing it and the only answer I was given is oh we can't tell on camera if t More

by lashauanbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 06, 2021

there was a recall on my truck. work was not done,instead was told I needed a new cabin filter. A new filter was bought last month and installl by chevy....After everytrhing was done. my truck was not WASH.. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

Very well organized and very detailed about what needed to get done. A little bit of a wait, but very nice waiting area with free coffee and snacks. More

by jnjtaurus79
Recommend Dealer
Yes
Employees Worked With
Rich
May 11, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

They stated exactly what they were going to do. Very communicative. Apologetic and polite about forgetting to return a part to the vehicle upon completion of service. More

by scheitzjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamby, Clinton
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

May 06, 2021

Excellent service, but I just hated the long wait. I had to wait 2 and 1/2 hours for an oil change and tire rotation. More

by thcums23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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