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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,143 Reviews

2,143 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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April 20, 2021

Great Service went for a oil change. Kept me informed of my vehicles status and Owen was great. Washed my car for me which was great. More

by isacahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

TIMING WAS GREAT, I DIDN'T HAVE TO WAIT LONG AT ALL. THE CAR SUPPOSE TO BE WASHED BUT IT WASN'T. BUT TIME WAS MORE IMPORTANT TO ME. IT WAS More

by PJB_KELLEYREALTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

They were helpful and I liked the video. It was expensive for the muffler so I didnt get it. I appreciate the information about the trade in value More

by rhbell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

Great service and wonderful, knowledgeable staff. I was informed and comfortable with leaving my vehicle to be serviced from start to finish. Excited to find a trustworthy establishment. More

by kimharvey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

All I have to say is Clinton my service advisor is the best advisor. He made sure my vehicle was taken care of and inform me about having rental thru my extended warranty. Also he kept me update at all t More

by fbuzo80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Tromiczak
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this review. We are pleased to hear that Clinton was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

The service department was very rude and dismissive and didn’t show no type of good customer service skills especially the cashier and the guy that waited on me I will never bring my car there again to be More

by dariceweakliss
Recommend Dealer
No
Employees Worked With
Rich and the cashier
Apr 23, 2021 -

Advantage Chevrolet of Hodgkins responded

We are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact me at your convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 19, 2021

Very professional service. Wait was not too bad. Waiting area was clean and pleasant. Honest assessment. I felt like a got very good service. Polite professional staff More

by libbynan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Hortado
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

April 16, 2021

Great customer service and very helpful. Thank you. Continue to provide excellent customer service. I am satisfied with the work that was done on my vehicle. More

by LILIANA_RODRIGUEZ27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

April 15, 2021

Still haven’t even called me to set up appointment after ordering part. Probably never even ordered it. Horrible experience. Took forever at the dealership. And now it’s been weeks since my appointment. Wit More

by bormannjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 15, 2021

Overall a good experience as I was serviced promptly, informed of all pending issues with my vehicle, and given information on pending service requirements, along with the estimated costs. More

by ALBERTGIPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Owen
Apr 19, 2021 -

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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