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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,138 Reviews

2,138 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 23, 2024

Service center was thorough with explaining the process . I appreciate the text updates too. After the service center I asked the sales department for a trade-In value and they didn’t take the time to ask qu More

by greekgal84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that our service center was thorough and that you appreciated the text updates. I strive to provide a great experience for all our customers at Advantage Chevrolet of Hodgkins. I understand your concerns regarding your interaction with the sales department. Your comments will help us improve our service moving forward. If you have any further questions or would like to discuss this in more detail, please feel free to reach out to me directly. I hope to serve you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 23, 2024

Service advisor Patryk helped me get my car in and taken care of in a timely manner. Great job!! More

by philler830
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that Patryk provided you with timely and effective service at Advantage Chevrolet of Hodgkins. Your satisfaction means a lot to me! I look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 22, 2024

They offered me to disconnected oil change to come back. I accepted the offer. I sat there for 2 hours waiting for oil change. They offered to charge my 2 air filters after showering me they were in need of More

by Micromanage3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback regarding your recent visit to Advantage Chevrolet of Hodgkins. I understand your concerns about the wait time for your oil change and the issues you encountered with the engine air filter. I strive to maintain high standards, and your comments will help us improve our service. Please feel free to reach out directly if you wish to discuss this further. I value your feedback and hope to provide you with a better experience in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

All staff were helpful, professional, kind and nice! They answered all my questions with no problem. More

by jdyckman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear that our staff at Advantage Chevrolet of Hodgkins provided you with helpful, professional, and kind service. It’s our goal to ensure all your questions are answered. We look forward to seeing you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 21, 2024

We brought our Traverse in because there is an issue with the stabilitrak system. They didn’t fix the problem and we are still having the same problem. More

by seanandclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I appreciate you bringing your Traverse to Advantage Chevrolet of Hodgkins, and I understand your frustration with the ongoing issue regarding the Stabilitrak system. Your experience is important to me, and I encourage you to reach out to me directly so I can work towards a resolution. Thank you for your patience, and I look forward to assisting you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

Make vehicle is running properly, make sure the customer service is ok. Make sure customer service is friendly More

by keithr171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Rocha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Toms
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Pantoja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wetzel
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! We're pleased to hear that your vehicle is running properly. At Advantage Chevrolet of Hodgkins, we prioritize friendly and attentive customer service. If you have any concerns or need assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

Great experience, very professional and kind. Would highly recommend and return for future any services More

by fmarabilla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. Your kind words about our professionalism mean a lot to us. We look forward to welcoming you back for any future services! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

People and service are the best! !! Pricing a little high but I guess it's In the market. More

by G.HIRNIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review! We're thrilled to hear that you found our people and service to be the best at Advantage Chevrolet of Hodgkins. We appreciate your feedback regarding pricing and understand that it plays a significant role in your decision-making. We strive to offer competitive pricing while providing excellent service. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 21, 2024

I don't know who Carolina is. Denise was the person who assisted my car purchase. More

by THISLITTLEPIGGY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the financial advisors name
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Advantage Chevrolet of Hodgkins. We're glad Denise was able to assist you during your car purchase. Your satisfaction is important to us, and we hope to see you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 21, 2024

emily was amazing she help me a lot thank you . great services i recommend them More

by GUTIERREZCECILIA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you, Cecilia, for your thoughtful review! We’re thrilled to hear that you had a great experience with Emily at Advantage Chevrolet of Hodgkins and that our team was able to assist you effectively. Your recommendation means a lot to us! We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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