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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,174 Reviews

2,174 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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November 12, 2024

Partryk W. Is an amazing server. He’s very good with his times and he cares very much about his customers always. chevy Hodgkins is one of the best dealers and More

by nahlaghanem81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Advantage Chevrolet of Hodgkins responded

I truly appreciate your kind words about Advantage Chevrolet of Hodgkins and our service. It's fantastic to hear that you had a great experience with us. I am dedicated to providing excellent service and I am glad to know it showed during your visit. I look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2024

Andrew, Owen, Carolina are great to work with from Sales to Service! Thanks for all you do. More

by Gary Lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! We genuinely appreciate your kind words about Andrew, Owen, and Carolina. It's great to hear that you had such a positive experience with us at Advantage Chevrolet of Hodgkins. We look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

In the beginning I did have a few issues with the service to my car, but the Emily.S addressed All the issues I had . She’s a master of her craft. She took an experience that Would have been irritati More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that Emily was able to address your concerns and turn your experience into a positive one. At Advantage Chevrolet of Hodgkins, we strive for exceptional customer service, and it’s wonderful to know that Emily exemplified that. We appreciate your kind words and hope to assist you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

the agent was not very attentive. He seemed to be pre occupied, I waited for him to acknowledge me and he finally did. He did not place my next oil change date in my windshield or t More

by manfree.alicia123
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Owen Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Alicia. I understand your experience at Advantage Chevrolet of Hodgkins was not up to the standards we strive for. I appreciate you bringing this to our attention regarding the oil change reminder. Your concerns are important to us, and I encourage you to contact me directly so we can address this further and ensure a better experience next time. Thank you again for your input. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Jeff explained the issues with my car and gave me a time line of 2-3 hrs. Unfortunately I was not given any updates, nothing about why it was taking longer. I was there for four hours and when the work was More

by DBZ01056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Serwas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback, as it helps us improve our service at Advantage Chevrolet of Hodgkins. I understand your concerns regarding the lack of updates during your wait time, the explanation of charges, and the application of your coupons. Your experience does not reflect the standards I strive for, and I would like to look into this further. If you're open to it, please reach out to me directly so I can address your concerns and ensure a better experience in the future. Thank you for choosing Advantage Chevrolet of Hodgkins. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Every one was very helpful From initial scheduling. To the Service advisor. Just waiting on part to come in More

by Tomkraus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! We're glad to hear that our team was able to assist you throughout your service experience. We appreciate your patience as we wait for the part to arrive. Please don't hesitate to reach out if you have any questions in the meantime. We look forward to seeing you again soon at Advantage Chevrolet of Hodgkins! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2024

Was a quick and easy process trying to get a new key made for my car More

by jageist10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! We’re glad to hear that the process of getting a new key made for your car at Advantage Chevrolet of Hodgkins was quick and easy. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

Great customer service. Knowledgeable technicians and very inviting atmosphere. No attempt to up sale me on unnecessary work/service. More

by ronaldoberdell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our knowledgeable technicians at Advantage Chevrolet of Hodgkins. I strive to provide an inviting atmosphere without any pressure for unnecessary services. I appreciate your feedback and look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

The service department has been taking care of my trucks for almost 10 years now and they are great at it. If they weren't good at it I wouldn't be going back all of the time. More

by ejpaliatka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Oghomeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you have trusted Advantage Chevrolet of Hodgkins with your trucks for almost 10 years. Our service team takes great pride in providing the best care possible, and your continued patronage means a lot to me. I look forward to seeing you again for your future service needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

I have never had a bad experience shopping for a vehicle at Advantage. It has always a pleasant and professional. More

by MELONEMATT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to share your positive experience with Advantage Chevrolet of Hodgkins! I'm thrilled to hear that you've consistently found your vehicle shopping experience to be pleasant and professional. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

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