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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,188 Reviews

2,188 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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October 31, 2024

I brought my silverado there I always take my truck there for service, people are always very friendly More

by ART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pricsila Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Guzman
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Nov 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you consistently choose Advantage Chevrolet of Hodgkins for your Silverado's service. Our team takes pride in providing friendly and professional service, and I look forward to seeing you again next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 31, 2024

They were very helpful with buying a used truck. Friendly and used car sales manager Mike took care of minor issues. More

by lmliaromatis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and Shawn bell were great as well
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Nov 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I'm glad to hear that you had a positive experience purchasing a used truck at Advantage Chevrolet of Hodgkins. It's great to know that our team, including our used car sales manager, was able to assist you with any minor issues. I appreciate your feedback and look forward to helping you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 30, 2024

I had an appointment for an oil change and I was there for two hours. Shouldn’t have to wait two hours for an oil change when I have an appointment. More

by dplo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand the importance of your time and appreciate your feedback regarding the oil change appointment at Advantage Chevrolet of Hodgkins. We strive to provide timely service, and your comments will contribute to improving our operational efficiency. If you have further concerns or would like to discuss this matter in detail, please feel free to reach out to me directly. We hope to have the opportunity to serve you better in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 30, 2024

Sales department was informative and attentive to our needs. They provided a detail timeline which was adhered to. Very professional and helpful. More

by tara.mitchell803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that our sales team was informative and attentive to your needs. At Advantage Chevrolet of Hodgkins, I strive to provide a professional and helpful experience for all our customers. I appreciate your feedback and hope to see you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 30, 2024

I needed to have the airbag replaced due to a recall. They completed the service properly. More

by soliver66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate your acknowledgment of our service regarding the airbag replacement due to the recall. At Advantage Chevrolet of Hodgkins, we aim to ensure all safety recalls are handled with the utmost care and efficiency. If you have any further needs or if there is anything we can do to make your experience 5-star worthy next time, please feel free to reach out. We look forward to assisting you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 30, 2024

Jeff was very good. He explained everything perfectly and without any hesitation and also very knowledgeable. More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Advantage Chevrolet of Hodgkins. It’s fantastic to know that you found our team knowledgeable and clear in their explanations. I appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 28, 2024

Advantage Chevrolet took me right away to repair my car and they were professional and got the job done right away. I was very pleased with their customer service. More

by ninamartinezmangia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with Advantage Chevrolet of Hodgkins and that our team promptly took care of your car repair. Customer service is a priority for us, and I appreciate your recognition of our efforts. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 24, 2024

Came in early for my appointment and Owen took care of it right away. Great service as always. More

by cjanociak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that Owen provided you with great service at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and I look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 23, 2024

Service center was thorough with explaining the process . I appreciate the text updates too. After the service center I asked the sales department for a trade-In value and they didn’t take the time to ask qu More

by greekgal84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm glad to hear that our service center was thorough and that you appreciated the text updates. I strive to provide a great experience for all our customers at Advantage Chevrolet of Hodgkins. I understand your concerns regarding your interaction with the sales department. Your comments will help us improve our service moving forward. If you have any further questions or would like to discuss this in more detail, please feel free to reach out to me directly. I hope to serve you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

October 23, 2024

Service advisor Patryk helped me get my car in and taken care of in a timely manner. Great job!! More

by philler830
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that Patryk provided you with timely and effective service at Advantage Chevrolet of Hodgkins. Your satisfaction means a lot to me! I look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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