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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,138 Reviews

2,138 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 28, 2023

Very prompt, concise and professional. The experience was positive all the way. I would recommend this dealership and its service department to anyone for business. More

by Markturkowski69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Grant
Dec 29, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2023

Communication was great and the repair was quicker than they originally quoted me , great place More

by BRIANZELENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Brian, we strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Advantage Chevrolet of Hodgkins's Service Department. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 26, 2023

It took over 2 months from the date of my recent purchsae of VW Tiguen (with broken tail light) for the broken tail light to be replaced. Up until now, I still have not been notified when the scratch and den More

by KINGSLEY.EBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joslynn Keys
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for alerting me to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 25, 2023

I would say it is a good dealer ship. If it had more of a selection to choose from it would be great. Every department is good. If prices or discounts were more affordable it would be eve More

by d.munguia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Harskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Dec 28, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 24, 2023

Advantage Chevrolet was great. I needed a battery installed and they were able to get me in the same day. I would take my truck back to get more great service. Keep up the good wor More

by BAYLOCK1
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 23, 2023

Pricey, nice service, decent customer service, I like the option of video to see the tech inspecting the vehicle 👍 More

by SOUL1SISTA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2023

Great service. Would recommend, I have been using their service for years. Nice helpful people. More

by drewbmclaughlin
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Drew, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 22, 2023

Patryk was very professional and explained everything about my vehicle in detail. My vehicle was returned to me in satisfactory condition. I have no complaints. More

by mfouche2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Advantage Chevrolet of Hodgkins responded

Hello and thank you for your kind words. I am very happy to hear that Patryk was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 21, 2023

It was a great service, knowledgeable people, courtesy. Thankful they took good care of me. More

by mburke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of his name, but he was the manager manager on duty
Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

December 20, 2023

They are very helpful and always have an answer to everything. Very polite people. Never disappoints. More

by Leslye Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review, Leslye! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

Dec 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Leslye, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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