Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,142 Reviews of Advantage Chevrolet of Hodgkins - Service Center
Incredibly nice, the maintenance check on my vehicle went very smooth. Professional staffs. Thank you so much. very smooth. Professional staffs. Thank you so much. More
I don't recall meeting Owen Suarez, but everyone I dealt with was very nice. with was very nice. More
The whole experience was a nightmare and continues to be a nightmare as my car was damaged during the process. The whole saga would take forever to explain. It’s never ending and now I have to bring it in a a nightmare as my car was damaged during the process. The whole saga would take forever to explain. It’s never ending and now I have to bring it in again next week for repairs of 2 dents and scratches. The whole ordeal was very upsetting and isn’t over yet. If you need the whole story and explanation for my frustration feel free to contact me. More
Felipe Alvaro is phenomenal at taking care of his customers. He is so understanding when a customer is frustrated. He has helped me in such a way that I have decided to stay with Chevy for my next SU customers. He is so understanding when a customer is frustrated. He has helped me in such a way that I have decided to stay with Chevy for my next SUV. I was thinking of changing to Toyota down the street. More
This is an update from my previous review. After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was After my last experience and review I was immediately contacted by the service center manager, Felipe. He throughly explained why the oil change was actually needed at that time, the GM process and procedure regarding my car issues and what could be a possible issue with the car. Which was very much appreciated! On Monday I went back to the dealership for the follow up that Felipe explained I needed in our phone conversation. They did the checks that the car needed and explained to me what the next steps would be for my car issues. I appreciate the initial callback, the more detailed explanation this visit. I will need to go back to the dealer again once service parts are delivered and I hope to have another positive experience. More
All of the staff took time to to work with me during the time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. time at the shop. Very good visit and my vehicle was returned in the time they said it would be returned. Thanks for all the help. More
The last visit I had, the job was faster than the previous visit. Owen was friendly. previous visit. Owen was friendly. More
Great service excellent experience. Always the advantage team goes the extra mile to care of their customers. Always the advantage team goes the extra mile to care of their customers. More
Bad services provided. I took my car to get the oil changed but it looks that it wasn’t done. Liars I took my car to get the oil changed but it looks that it wasn’t done. Liars More
Ever since 2020 when I bought my 2013 Chevy Cruze I have been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. been having my car inspected and oil was changed every 3 months. Have been very happy with the service department. More