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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,138 Reviews

2,138 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 22, 2023

poor very disappointed very unsatisifed i've been a loyal costumer for over 18 years More

by oschool4612
Service Price Transparency
Recommend Dealer
No
Employees Worked With
service department
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

I appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 22, 2023

I had to wait 2 hrs for an oil change when I already had an appointment 4 and I got that their a little earlier. More

by rubenquintana1991
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you, Ruben, for your feedback. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 22, 2023

Worse service ever, took my C4 Corvette for an oil change, grease, flush radiator. They greased only front fittings, certified mechanics claims he was not aware there were rear fittings, put a 6 inch More

by KMOSS1
Workmanship
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

We value the opportunity to learn of your experience here at Advantage Chevrolet of Hodgkins. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 22, 2023

Great service! Carolina was great. She is so pleasant and I always receive great service at Advantage More

by stinkie43
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 21, 2023

I had an scheduled appointment and it still took just about 3 hours to get and oil change. More

by anthonyard7
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Reily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rekstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianne Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Reidl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Anthony, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 21, 2023

Excellent service Although I thought the price was a little high for replacing a valve. More

by jbudz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 20, 2023

Great customer service. Service to car was good 👍 and car was washed and very clean. More

by nancysortor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 20, 2023

Chris handled the three Mini Buses we brought for factory recalls efficiently, professionally and quickly More

by bwarble
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Wetzel
Jun 22, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and I want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

June 19, 2023

Overall a good experience, Joslynn was great to work with! The only disappointment was that we ordered a car from the factory and not all of the components were installed when we picked up. I wish the More

by saraeday1
Recommend Dealer
Yes
Employees Worked With
Joslynn Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 15, 2023

I was pleased with the service of my vehicle, However, while my vehicle was being serviced, money was taken from the arm rest in my car. More

by BEVERLYCLANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Advantage Chevrolet of Hodgkins responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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