
Advantage Hyundai
Hicksville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Do not do business with the dealership. Incredibly rude. I am over an hour away and asked the gentleman (and I use that phrase very loosely) Dan if we can discuss numbers and scenario before I went down. Pe I am over an hour away and asked the gentleman (and I use that phrase very loosely) Dan if we can discuss numbers and scenario before I went down. Per Dan “no salesman is going to sit on a Zoom with you on a Sunday” “I know what kind of customers I want in here”. What kind would that be sir? I immediately called back and asked to be put on the do not call list. Do business with a dealer who actually wants your business, not over the phone rude tough guys. More
After a negative experience at a competing dealer, we stopped in to Advantage Hyundai and had the advantage of working with Brianna. We got a deal that all parties could live with and we were delivered a stopped in to Advantage Hyundai and had the advantage of working with Brianna. We got a deal that all parties could live with and we were delivered a perfect car. The entire experience was positive. I recommend them, and as a side note I totally recommend the 2021 Elantra -- a great value and a great car with all of the safely features. More
Worst service department. Made 2 appointments for a recall for 2019 Tucson. Both times when I showed up after taking the AM off from work, was told the parts for the recall were not in stock. No phone recall for 2019 Tucson. Both times when I showed up after taking the AM off from work, was told the parts for the recall were not in stock. No phone call, no nothing. Spoke to service manager was told they would call me when parts were in and hold them for me. Needless to say I am still waiting. Going on a month now. More
Advantage Hyundai was a terrific experience start to finish. They have a fantastic selection of cars and trucks in all the popular colors. My salesperson Steve Kramer was great, he knew all the details finish. They have a fantastic selection of cars and trucks in all the popular colors. My salesperson Steve Kramer was great, he knew all the details of the different models and what every vehicle had to offer. Steve worked hard to find exactly what we were looking for and stay within our budget. He enlisted the help of the manager Mike to make sure we were getting the best deal possible and take advantage of all the promotions and deals they had to offer. In the end we leased the Hyundai Santa Fe Limited. The price was right, bumper to bumper warranty, basic maintenance free for the entire length of the loan, free car wash at anytime and so much more. I highly recommend Steve Kramer for all your car or truck buying and leasing! More
This service dept was the best! I'd travel 50 miles from Brooklyn because of their customer service. But with changing faces came different attitudes. Was told I qualified for a new engine. Gave me a loaner Brooklyn because of their customer service. But with changing faces came different attitudes. Was told I qualified for a new engine. Gave me a loaner. Then called a few days later to come get my car because the criteria for new engines changed AFTER I brought my car in. Excuse me??? My car was already APPROVED! The service has changed dramatically. Read the reviews. This past year, they've attempted to charge me for things covered under warranty and other things Ive had to challenge them on. And now this!!! The lack of professionalism and uncaring ways is horrible. This service dept was never like this. Bring back the staff that showed compassion and was like family. The ones that knew you by name and made you want to tell everyone to go there! You used to be able to talk to the manager. You cant even speak to him. He keeps sending the same person you had a problem with to deal with the issue! I have filed complaints with Corporate Office and BBB about my engine replacement. Hyundai should be ashamed! I was already approved! More
Avoid a purchase from Advantage at all costs.Traded in my Tucson in November and signed over the title to them.They said that they would pay off the balance to Hyundai Finance which they still haven’t.My cre Tucson in November and signed over the title to them.They said that they would pay off the balance to Hyundai Finance which they still haven’t.My credit is being affected and I still can’t get the matter straightened out.A lot of double talk.Now asking me to remove this! More
I am rating the sales person Henry Jenkins a 5, but I wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. wrote an online inquiry thru their website I never received a Valid Response. So I went to the dealership for an answer to my question. More
Service center: I had a really horrible experience. I went for an estimate and when their price was really high, they wouldn’t give me my keys back unless I paid them $150 as a diagnostic fee. I never ag went for an estimate and when their price was really high, they wouldn’t give me my keys back unless I paid them $150 as a diagnostic fee. I never agreed to this and they were very dishonest and unreasonable. I just wanted an estimate. I don’t recommend this place for anything! More
Advantage Hyundai is my favorite dealership. I have been a loyal customer for 9 years. We always use Rob as our salesman, Rob always works to get the best pricing and gives us excellent service and always f a loyal customer for 9 years. We always use Rob as our salesman, Rob always works to get the best pricing and gives us excellent service and always follows up. Jon Stern the GM always goes the extra mile to help us out. I just leased a 2020 Santa Fe, Rob and Jon helped me with my early lease return as well as saved me as much as possible on the current vehicle which I love. Great Work Advantage. I almost forgot I love the free car washes and now 3 years service. They also gave me tire and wheel for 6 months. More
Chris Tempesta was recommended to me. Chris is patient, listened to all my questions with purchasing a new car and the technology and he assured me he would make sure I knew how everything operated. Chris listened to all my questions with purchasing a new car and the technology and he assured me he would make sure I knew how everything operated. Chris and everyone at Advantage Hyundai are so helpful and welcoming that they made it a pleasure to buy myself another Hyundai after 15 years! More