Advantage Hyundai

The dealership was able to fix my car in a timely manner and my wife are grateful and my wife are grateful More

Horrible since the deveins I walked in! Made my appointment a month in advanced, I was promised a certain loaner car that didn’t happen. Then after I complained one magically appeared after Made my appointment a month in advanced, I was promised a certain loaner car that didn’t happen. Then after I complained one magically appeared after they said they didn’t have anymore. And it still wasn’t what I was promised. Now to what my car was being serviced for. First the Apple car play keeps glitching, my rep said he has no solution for it. Now I paid $3000 for extra tire and rim warranty. After my rep claims, he was unable to get in contact with the insurance company to file the claim. He said my car is ready for pick up and there’s nothing that he can do and he did not perform any service on my car. This is unacceptable given that Warranty is good across the United States at any dealership and it is not my duty to figure out the claim process specially after I gave him my policy number and contract number. I then received a call from some lady who I have not dealt with and she said my car was ready for pick up even though no work was performed and I requested that my service rep give me a update and he never did. I had to contact my selling dealership to get in contact with this dealership and they walked them through the process and they still couldn’t figure it out, but then the finance manager from my selling dealership reached out to them and they magically were able to get in contact with tire and rim insurance company. I can go on and on it has honestly been the worst experience I have ever had in my life when dealing with a dealership service center. More

As usual, the staff was courteous and professional which made my visit a seamless one. Even my sales person Tricia Dixon came across to say hello and to find out of I'm still satisfied with my car. Excellen made my visit a seamless one. Even my sales person Tricia Dixon came across to say hello and to find out of I'm still satisfied with my car. Excellent customer service. More

Service advisor Josephine was my advisor. She explained once we know what needs to be done she would contact me. She explained what repairs were necessary and an appropriate time the car woul She explained once we know what needs to be done she would contact me. She explained what repairs were necessary and an appropriate time the car would be in the shop. Due to delays in getting the parts a loaner car was made available. She spoke with me again when the parts arrived and when the car would be ready. It was done on time. I was extremely pleased with the service. More

Red light camera still not fixed. . unacceptable.. work on car was done in a timely manner . unacceptable.. work on car was done in a timely manner More

My most recent experience was once again outstanding. From my initial call for an appointment, Beverly greeted me with a warm reception and was able to schedule an appointment for me for my soon to be e From my initial call for an appointment, Beverly greeted me with a warm reception and was able to schedule an appointment for me for my soon to be expiring NY State inspection. Keith was also very responsive in providing me with additional help with my oil and air filter change. Even upon picking up my car, the cashier was pleasant and the car attendant was speedy in getting my car returned to me. Consistency is the mark of excellence and I would like to commend the entire Advantage Hyundai team on their great work. More

Tessa and the staff in the service area always take care of me as if I were family. of me as if I were family. More

Very professional. I had a list of several things to be looked at and they did each one and explained everything without me having to ask overall a very nice experience I had a list of several things to be looked at and they did each one and explained everything without me having to ask overall a very nice experience. More

Great service Great customer satisfaction Quick service excellent employee engagement awesome fast service and communication 🙏 excellent employee engagement awesome fast service and communication 🙏 More

The dealership was perfect they told me how long it would take and kept me informed and let me know when I’d be able to get my car take and kept me informed and let me know when I’d be able to get my car More