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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,787 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,787 reviews

February 28, 2026

This review is for the service department. Akin Dixon is awesome. He checks the service history and makes sure my vehicle is up to date with parts as needed. I appreciate his diligence and More

by Yogurt 2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your experience with our service department. It's wonderful to hear that Akin Dixon's diligence, honesty, and thorough explanations have made your visits enjoyable. Your appreciation means a lot, and we're glad to know you feel well-informed and supported during your service appointments.

February 27, 2026

Top tier Toyota dealership! I had the pleasure of working with Luis Guzman who provided phenomenal service. More

by R Roman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guzman
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Mar 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and highlighting the phenomenal service you received from Luis Guzman. It's wonderful to know that you consider Advantage Toyota a top-tier dealership. Your feedback is truly appreciated.

February 27, 2026

Whenever I bring my car to Advantage Toyota I get excellent service. My car was in and out in great time. Everyone was so polite and helpful. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience, Angie. It’s wonderful to hear that our team’s helpfulness and efficiency made your visit a pleasant one. Your kind words mean a lot to us and motivate everyone here to continue providing excellent service.

February 22, 2026

Mu car was taken care of. Every so often I need to make sure that I take the car to a dealership so that the hybrid systems can be taken care of. They also fixed other issue More

by MarlynnMorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
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Feb 23, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for trusting us with your Prius. It’s wonderful to hear that your vehicle is running well after your visit, and that our team could assist with both your hybrid systems and other concerns. Your long-term care for your car truly shows, and we appreciate being part of that journey.

February 17, 2026

I never received the key for my wheel locks, when calling in they say I need to come in "and they'll see what they could do". I called and got through to Tommy the manager and he took care of me replacing th More

by CHAIM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Advantage Toyota Valley Stream responded

We understand how important it is for the car buying process to be smooth and efficient, and we’re sorry to hear that you faced challenges both during your purchase and in trying to resolve the wheel lock key issue. Your input highlights areas where we can improve, and we appreciate you taking the time to let us know about your concerns.

Mar 02, 2026 -

CHAIM responded

Tommy was amazing at fixing the issue and making sure I didn't have to wait too long at service to replace the wheel locks

February 16, 2026

Excellent work on my car and good communication with the advisor. Pick up my car was easy More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2026 -

Advantage Toyota Valley Stream responded

Thank you, Charlotte, for taking the time to share your experience. It's wonderful to hear that you were pleased with the work on your car and found the communication with your advisor helpful. We're glad the pick-up process was convenient for you. Your feedback is greatly appreciated.

February 13, 2026

Great service. Deal went smooth. Everyone was very professional and eager to accommodate our needs. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lakeem Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation 1
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience, Susan. It's wonderful to hear that the team provided professional service and made the process smooth and accommodating for you. Your feedback is truly appreciated.

February 07, 2026

My day at the dealership was great as usual. I arrived at 10:15 and the attendant greeted me and proceeded with my appointment. Advantage Toyota are the best. More

by willie c HARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind words and for sharing your positive experience. We're delighted to know that you consistently enjoy your visits and appreciate your recognition of our team's efforts. It's always a pleasure to welcome you at Advantage Toyota.

January 31, 2026

Simple to drop the car off and pick it up. Bill in service was great. He explained each issue clearly and what was needed to correct it. More

by vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We’re glad the drop-off and pickup process was easy and that Bill took the time to clearly explain everything. We appreciate you trusting our service team and look forward to helping you again.

January 31, 2026

They had guys working on my car who didn't know how to fix my car More

by fleuryj979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Weston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Advantage Toyota Valley Stream responded

Thank you for sharing your concern. We’re very sorry to hear about this experience - that’s certainly not the level of care or expertise we aim to provide. Please feel free to reach out to us directly so we can better understand what happened and work toward a resolution.

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