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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,726 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,726 reviews

October 17, 2025

Excellent team of service professionals. Margie Bonel, Service Advisor kept me updated and called when the vehicle was ready for pick up. Thank you. PK More

by RAPALPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

This dealership is very organized and very professional. Everything was explained on how the process works. I am very pleased. More

by MIKE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

Had Inspection, Oil Change & Tire Rotation. Was much quicker wait time compared to the previous 2 visits. More

by javajodi58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2025

It was is my dream to buy a brand new car. Toyota let me realize my dream. Even if the rate is a little high, I am working hard to be up to date. God bless you all! More

by MACEUSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Parag
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy MacFall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine West
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation 1
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Advantage Toyota Valley Stream responded

Congratulations on your new car! We’re so happy to have been a part of helping you achieve your dream - it means the world to us. Thank you for your kind words and positivity. Wishing you many miles of happiness and safe driving ahead.

October 07, 2025

It took 3 hours for an oil change. Seem a little long when I made an appointment. More

by david.hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2025 -

Advantage Toyota Valley Stream responded

We’re really sorry to hear your oil change took so long, especially after scheduling an appointment. We know your time is valuable, and that’s not the kind of experience we want for our customers. Thank you for bringing this to our attention - we’ll review what happened to make sure future visits are faster and smoother.

October 04, 2025

Good experience except for it took almost three hours to get my car back. I have gotten used to around two hours for service visits to complete. Regardless, the experience was comfortable due to the nice lo More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, John. We're glad to hear you found the lounge area comfortable and that it helped make your wait more enjoyable. Your comments about the timing are appreciated and help us understand how we can continue to improve the overall service experience.

October 04, 2025

Everyone at the dealership was so helpful. They wert above and beyond to get me the car I wanted and made sure everything was setup inside and on my app More

by Nissansforever12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Finkelstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy MacFall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for your kind words about the team. It’s wonderful to hear that everything was set up smoothly for you, both in your new car and on your app. Enjoy your new vehicle!

October 03, 2025

Throughout the process my trust was significantly eroded by the actions of various staff members. More

by E
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen O. Gibson
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

It’s concerning to hear that your experience did not meet your expectations, and we understand how important trust is when working with our team. Your perspective is valued and helps us reflect on how we interact with our customers.

October 02, 2025

I set up an appointment to have my vehicle inspected. I brought the vehicle in the vehicle was received by the service department and was returned back to me finish in a timely manner More

by nguy7001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with our service department. We're glad to hear that your vehicle inspection was completed efficiently and met your expectations. Your feedback is greatly appreciated.

September 27, 2025

Everyone treats Everyone with respect They are very pleasant The waiting is comfortable Is entertaining with television, coffee, beverage, snacks, You can see what they doing to your car while yo More

by sara.enid0633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lakeem Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Advantage Toyota Valley Stream responded

Thank you so much for your wonderful feedback and for sharing your experience. It's great to hear that you enjoy the comfortable waiting area and amenities, and that our team's friendliness makes each visit special. We're truly honored to be your preferred dealership and appreciate you making the trip from the Bronx to see us.

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