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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,675 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,675 reviews

July 23, 2025

I enjoyed the experience. Celine was really nice and finished my car service in a reasonable time. More

by ANTHONY.THEWINEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Dealership is clean and the salespeople are kind and very knowledgeable.,iI was very pleased with the interaction I had with Margie Bonel. More

by sgmd614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Good customer service will recommend anyone for this dealer the wait time was a bit long but it was worth the wait More

by Kmaheepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and recommending our dealership. We're glad to hear that you felt the wait was worthwhile and that our team provided good customer service. Your feedback is greatly appreciated.

July 21, 2025

I like bringing my car to this dealership. It’s clean and the staff are excellent! Celine is awesome. She keeps me updated as I waited for my car to be serviced. Very well run location with pr More

by Danny.lung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Advantage Toyota Valley Stream responded

We’re so glad to hear you enjoy bringing your car to us! Thanks for the kind words about our team — especially Celine — and for recognizing the effort we put into creating a clean, professional experience.

July 20, 2025

Never go back same dealer again. I brought two car same dealer but now never go again. More

by amirkhan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jul 22, 2025 -

Advantage Toyota Valley Stream responded

We’re sorry to hear that your recent experience has led to this decision, especially after being a returning customer. Your feedback matters, and we’d appreciate the opportunity to understand what went wrong so we can work to improve.

July 17, 2025

Angela and Rob were amazing and down to earth. They made me feel so comfortable and were a pleasure to work with! They went ABOVE AND BEYOND! They are a prime example of what excellent customer se More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Parag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob 5 Stars
Jul 21, 2025 -

Advantage Toyota Valley Stream responded

We’re so glad to hear Angela and Rob made your experience such a positive one — they truly exemplify the level of service we strive to provide. We’re sorry to hear about your interaction with Xavier and appreciate you bringing it to our attention; your feedback will be shared with our team to ensure it’s addressed appropriately.

July 17, 2025

Professional and courteous service provided. I listed a problem and it was checked out and a suggestion was made for the next time. More

by pleungnyc
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Advantage Toyota Valley Stream responded

We’re glad to hear you received professional and courteous service, and that your concerns were addressed with care. Thank you for sharing your experience!

July 16, 2025

I would need a little more time to go over the price change but other than that it was a good experience. The vehicle has everything I could ask for but kinda confused in how the hidden/extra numbers ca More

by jmcevilley84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for letting us know that you enjoyed your experience overall. It's great to hear that the vehicle meets your needs. We understand how important clarity is when it comes to pricing, and we appreciate you bringing up your concerns about the numbers. If you have any questions in the future, our team is always here to provide information and support.

July 14, 2025

Called to make an appt. and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and th More

by zakinar1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Advantage Toyota Valley Stream responded

We’re truly sorry for the long wait and lack of communication you experienced — especially for a routine service like a tire rotation. This is not the level of efficiency or professionalism we strive to provide. It’s particularly concerning that the service manager never followed up after your request, and we understand how that adds to your frustration. Your time is valuable, and your trust is important to us. We’re reviewing this internally to ensure it doesn’t happen again and would appreciate the opportunity to speak with you directly to help restore your confidence in our service.

July 13, 2025

Excellent service. My Advisor Margie introduced me to the mechanic who was Doing the transmission flush On my Lexus SC430 .I was very worried about the fluid exchange More

by DAvidmccredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Advantage Toyota Valley Stream responded

Thank you for sharing your experience and for highlighting the professionalism and friendliness of both Margie and the mechanic. It's wonderful to hear that you felt informed and at ease throughout your visit, and even happier to know you enjoyed the results of your transmission flush after your drive.

Jul 15, 2025 -

DAvidmccredo responded

This was not my first visit and most certainly not my last.I’ll be back ! It’s much easier to maintain a classic car ,Then to Restore one.They are the professionals I need to do what I can’t Do . To my car . I am a very happy camper. Respectfully David McCredo

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