Advantage Toyota Valley Stream

I went to buy a Toyota RAV4 in Toyota in Valley Stream New York on Nov 7th. The salesperson was Mr. Tanvir. Ahmed...He was nice to me and explained me about the car. He told me the price would be $51,800. New York on Nov 7th. The salesperson was Mr. Tanvir. Ahmed...He was nice to me and explained me about the car. He told me the price would be $51,800. After that I started talking with the finance guy Mr. Frank Hussain. Now the story begins- He scammed me big time. He made and forced me to buy extra warranty that was not necessary, but he told me I must buy that extra warranty to buy the car. He made me to sign the papers without showing me all. I came home, discussed with my brother and realized that my Toyota RAV4 is going to cost me over $88,000, repeat over $88,000 in 6 years. I cannot believe this car costs me 88 Grand. I could purchase 2 RAV4 cars with that money. I was not only scammed, but I was also robbed like a Highway robbery. I don't know how Toyota could employ such a big scammer, like Mr. Frank and Mr. Gerard. I want answer, otherwise I will go as far as I can. Even next day on Nov 8th Sunday, I went back to that dealer and talk to the finance dept. Guys just for cancellation that package and I was told it won't be cancelled. So, it is impossible to keep this RAV4 with the price over $88,000. Again, I want the answer. Thanks, regards, Shehab Riyadh More

VERY PROFESSIONAL OUR VISIT WAS VERY EASY AND SMOOTH. THANK YOU SO MUCH FOR ALL YOUR HELP. THANK YOU SO MUCH FOR ALL YOUR HELP. More

Long delays! Not delivering as promised. Added more than the work requested. Made me very late to get to work. I am not happy. Not delivering as promised. Added more than the work requested. Made me very late to get to work. I am not happy. More

I went to this dealership to buy a car yesterday and the sales person was the worst I’ve ever encountered. He was sloppy and unprofessional.to start with. And not really interested in selling us a car belie sales person was the worst I’ve ever encountered. He was sloppy and unprofessional.to start with. And not really interested in selling us a car believe it or not. When we have some questions, he kept looking at his phone for Francis I suppose.He acted. like he wanted to be rid of us from the start. What a shame I’ll never go back there again. More

Super easy transaction. No unexpected surprises. Everything went smoothly and as planned. Dealing with Stacy was wonderful. Everything that we agreed on was honored and ther No unexpected surprises. Everything went smoothly and as planned. Dealing with Stacy was wonderful. Everything that we agreed on was honored and there were no complications at all. Overall, it was an excellent experience. More

Chris Williams worked hard to find us exactly what we wanted on very short notice. Great service, and made everything easy. wanted on very short notice. Great service, and made everything easy. More

ABSOLUTELY DO NOT BUY FROM VALLEY STREAM ADVANTAGE TOYOTA. This is the second vehicle I’ve purchased from this dealership in just six months because I trusted Jason based on my first experience. Un TOYOTA. This is the second vehicle I’ve purchased from this dealership in just six months because I trusted Jason based on my first experience. Unfortunately, this time was completely different. Before finalizing the purchase, I asked Jason if there was any way he could get me lifetime access to the Toyota Remote Connect app without having to pay the subscription. He agreed and even confirmed it in our text messages, so I had every reason to believe he would follow through. The moment the deal was completed, everything changed. When I contacted him afterward about what he had agreed to, he completely switched up. Instead of honoring what he told me, he brushed me off and said, “Go figure it out and let me know.” That’s not the kind of customer service you expect, especially as a returning customer purchasing my second vehicle from this dealership within six months. Jessica was also involved during the sales process, and overall I left feeling that once the paperwork was signed, keeping promises to the customer was no longer a priority. I also spoke with the sales manager, Shermica Malcolm, regarding the situation. Rather than trying to resolve the issue professionally, I found her attitude dismissive and unprofessional. During our conversation, she told me, “Make sure you write my name in the review. I’ll just get it deleted.” I found that response concerning and completely inappropriate from someone in a management position. The issue isn’t just the remote app subscription—it’s making promises to earn a sale and then backing away afterward. I have the text messages showing what was agreed to, which makes the experience even more disappointing. I will never return to Valley Stream Advantage Toyota, and I cannot recommend this dealership to anyone. If you decide to buy a vehicle here, make sure every promise is documented and honored before you sign anything. More

Chris and Sebastian were both wonderful. They made the process of purchasing a vehicle super easy with zero headaches. Chris is an amazing salesman and does everything he can to make sure yo They made the process of purchasing a vehicle super easy with zero headaches. Chris is an amazing salesman and does everything he can to make sure you have a great experience. The communication at this dealership is great and made my experience a 10/10. More

Celine is a Rockstar Great feedback to all my questions Satisfied customer!! Always a great visit! Satisfied customer!! Always a great visit! More

Made and appointment for oil change and for a recall repair. Confirmed my appointment the day before and specified it was also to address the recall on my vehicle. I arrived at 9:08 for a 9:15 am appoi repair. Confirmed my appointment the day before and specified it was also to address the recall on my vehicle. I arrived at 9:08 for a 9:15 am appointment. I was told by the service agent that they were not doing recall repairs until the 3rd quarter. I waited for the oil change. I left the Advantage Toyota service at 12:15 pm. Three hours for an oil change. If I didn’t inquire multiple times about the status of my vehicle, it probably would have been a longer wait. Never going back to them again More