
Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,675 reviews
I enjoyed the experience. Celine was really nice and finished my car service in a reasonable time. Celine was really nice and finished my car service in a reasonable time. More
Dealership is clean and the salespeople are kind and very knowledgeable.,iI was very pleased with the interaction I had with Margie Bonel. knowledgeable.,iI was very pleased with the interaction I had with Margie Bonel. More
Good customer service will recommend anyone for this dealer the wait time was a bit long but it was worth the wait dealer the wait time was a bit long but it was worth the wait More
I like bringing my car to this dealership. It’s clean and the staff are excellent! Celine is awesome. She keeps me updated as I waited for my car to be serviced. Very well run location with pr It’s clean and the staff are excellent! Celine is awesome. She keeps me updated as I waited for my car to be serviced. Very well run location with professional staff. More
Angela and Rob were amazing and down to earth. They made me feel so comfortable and were a pleasure to work with! They went ABOVE AND BEYOND! They are a prime example of what excellent customer se They made me feel so comfortable and were a pleasure to work with! They went ABOVE AND BEYOND! They are a prime example of what excellent customer service used to be and should still be. Xavier on the other hand needs to be retrained and taught proper customer service etiquette. He not only was rude and abrupt, he has an attitude problem and doesn't know how to work with people nor communicate properly. He should not be dealing with customers one on one. More
Professional and courteous service provided. I listed a problem and it was checked out and a suggestion was made for the next time. I listed a problem and it was checked out and a suggestion was made for the next time. More
I would need a little more time to go over the price change but other than that it was a good experience. The vehicle has everything I could ask for but kinda confused in how the hidden/extra numbers ca change but other than that it was a good experience. The vehicle has everything I could ask for but kinda confused in how the hidden/extra numbers came from. More
Called to make an appt. and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and th and was told not busy so I made one - this was just for tire rotation. The man assigned to me told me that was wrong - lady was not even there and that it would take 90 minutes. After 2 hours they hadn't even started on my car! I was there for 3 hours!! For a 20 minute job! Never had to wait at a Toyota service anywhere near that long in decades! Asked to speak to service manager. Was told he stepped away and would call me when he gets back. He never did. My car is only 3 plus months old and will need many service calls in the future. I need to know if this is what I can expect in the future. More
Excellent service. My Advisor Margie introduced me to the mechanic who was Doing the transmission flush On my Lexus SC430 .I was very worried about the fluid exchange My Advisor Margie introduced me to the mechanic who was Doing the transmission flush On my Lexus SC430 .I was very worried about the fluid exchange and he told me the process .I was very happy of the method used and happier with the final result after taking a nice long drive Both were very friendly ,Informative and very professional. More