Advantage Toyota Valley Stream

This time I had the worst experience ever. I was told on the phone, That there is no extra charge for tire rotation. It’s done free of charge with the oil change. On the day of my appointmen I was told on the phone, That there is no extra charge for tire rotation. It’s done free of charge with the oil change. On the day of my appointment, I had Mr. James as an advisor. Whom, in my opinion needs to work on his customer service abilities a little bit…(I’ll leave it at that). He wanted to charge me extra $79.99 for The tire rotation -Which I find out that Mavis Discount tire, Pep-boys and Midas do it for free with an oil change service. Unfortunately, I didn’t have the name of the Toyota service advisor who told me that There will be no extra charge for tire rotation. I asked to speak to the manager who did not care and told me if you don’t have the name of the person who told you that information I cannot help you. And doesn’t have time for me ( very nice) so I took my car and left. Very, very disappointed. I have Three Toyotas, And I’ve been taking them for service for many years. More

We wanted to take Tanver for his help in purchasing our new car. His professionalism, patience, and expertise made the entire process smooth and enjoyable. We trily appreciate the time and effort he took t new car. His professionalism, patience, and expertise made the entire process smooth and enjoyable. We trily appreciate the time and effort he took to find the perfect car for us and ensure everything went seamlessly. To all staff at Advantage Toyota Valley Stream- thank you for your exceptional service. More

Lied to me about the price of battery installation and lied anout tbe warranty on the battery which basically made my decision to have them install the battery. Typical dealer xx lied anout tbe warranty on the battery which basically made my decision to have them install the battery. Typical dealer xx More

Stacy is knowledgeable and very helpful. She was very resposive to telephone calls and texts throughout the process of locating and delivering our new Crown Signia XLE. Advantage's showroom She was very resposive to telephone calls and texts throughout the process of locating and delivering our new Crown Signia XLE. Advantage's showroom is modern and extremely clean with a very nice waiting area available to both sales and service customers. More

When I went to pickup my vehicle I found service representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. More

Excellent Service at the Sales Dept. This is my third time to buy a car at Advantage Toyota Valley Stream. This is my third time to buy a car at Advantage Toyota Valley Stream. More

Courteous staff all around. I worked with Jermaine and he is a class act. There was some hold up with the delivery of the car and Jermaine did his best to make it happen even th I worked with Jermaine and he is a class act. There was some hold up with the delivery of the car and Jermaine did his best to make it happen even though it was a couple of days late and I wound up waiting 3 hours once it arrived. More

Very unprofessional waited almost 3 hours and car keys were nowhere to be found to start maintenance were nowhere to be found to start maintenance More

William & the service tech who solved my problem were both great. Thanks so much to both of you both great. Thanks so much to both of you More