Advantage Toyota Valley Stream

Andy , Celine and the rest of the service staff provided excellent service as always . Wouldn’t think of going anywhere else excellent service as always . Wouldn’t think of going anywhere else More

Everybody was very friendly. Thank you for your good service. I was very satisfied with your service. Thank you for your good service. I was very satisfied with your service. More

It's clean friendly service was good and quick thank you for asking i be back for asking i be back More

Don’t you hater it when you MUST do something at a business where you pay for services? business where you pay for services? More

A nightmare experience with Andy Zolinger and this Toyota Service department. Greed, Shobby lousy work and bad customer service with overcharging are the pillars of this service department. They took more th Service department. Greed, Shobby lousy work and bad customer service with overcharging are the pillars of this service department. They took more than 9 months to diagnose and fix the high side line of my 4R and have me running up and down without providing a service loaner. Then they put in a defective hose. The quality of the work was poor. I worked for Subaru for I know the business. I talked with two other Toyota dealers and they told me that Andy is not doing the correct diagnostic test. Andy only want to write up orders and don’t care about a customer who services two cars there. They kept my car for three days and when I called to inquire the telephone reps hang up on me . The AC broke on me with my family on a hot day.. I had to pay $200 to evac and recharge because they didn’t do a good quality jobthe first time . Andy charged me over $1600 , very expensive for one AC Fix with with several days going back and forth. Then they scratch my car on the lot . Highly incov More

Excellent customer service. Lots of smiles. Car was ready when promised nothing more to say Lots of smiles. Car was ready when promised nothing more to say More

Service advisor Travis Cobbs delivered par excellent customer service; Provided a clear explanation every time. customer service; Provided a clear explanation every time. More

Happy that Basil found the Rav hybrid we wanted We had been unsuccessful at other dealerships. Wish we had more time and info to think about financing and other coverage options. We got a nail in tire been unsuccessful at other dealerships. Wish we had more time and info to think about financing and other coverage options. We got a nail in tire and on 7/24 went to another Toyota dealer and found that the tire coverage we had bought had not been activated We had to wait over 3 hours for it to get resolved by Advantage and Toyota Also dealership said we could not prepay the balance for 6 mos but when we called Toyota Finance they said we could pay whole amount we owed right away without any penalty And so we did More

service was very thorough everybody knowledgeable only thing was the hours were short as far as closing till 4pm there are cases were customers cannot always get back to pick uo car by closing overall thing was the hours were short as far as closing till 4pm there are cases were customers cannot always get back to pick uo car by closing overall very pleased with service More

My salesman was a pleasure to deal with . he made my visit seamless . Very Knowledgeable . he made my visit seamless . Very Knowledgeable . More