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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,662 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,662 reviews

January 02, 2021

I was well satisfied with my interaction. My issues were dealt with as expected and in a timely manner I was also kept informed on the status of my vehicle while I was waiting More

by PARKERSAMANTHA24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Parker, thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Advantage Toyota and what we offer.

January 01, 2021

I was pleased with the service which was provided to me. They provided the service which was told to me by the service person. Thank you More

by Too sweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

We appreciate the five stars! Thank you for rating Advantage Toyota and have a great day.

January 01, 2021

Great experience!! Luis and Frank was phenomenal. Keep up the great work ! Happy New Year 2021 !! Blessings for the new year . Thank you for great service . More

by Docshelto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guzman
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

December 31, 2020

My experience at Advantage Toyota was great. Straightforward simple process and great service from Femi. I was in and out in a matter of hours with the new vehicle. More

by BMB
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the wonderful review of Advantage Toyota. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

December 31, 2020

I was charged more than my deductible after using my warranty and my car was held from me even tho payment was guaranteed from the warranty. I was without my car for more than a week. The service advise More

by rou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

Rou, we really value your feedback and would love the opportunity to talk about it more. We hope we can come to a solution together! Reach out to us at wecare@aagny.net.

December 31, 2020

Called the day before appointment with a couple of questions including a time estimate for the work. Left voicemail but did not receive a callback. Was told upon arrival 2-2.5 hours. I would have like More

by Corolla
Recommend Dealer
No
Employees Worked With
Anthony Jakup
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

We're sorry to hear your experience with us was less than amazing. Please reach out to us at wecare@aagny.net so we can understand what happened. We look forward to hearing from you.

December 30, 2020

Excellent service as usual. Service Advisor, Margie Bonel squeezed me in for a last minute appointment. Any negative issues were handled by management. Fantastic job! More

by CCHARM1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excellent job by Mechanic Steve who filled in for Ozzie.
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Thank you so much for your review of Advantage Toyota! We truly appreciate the feedback and hope to hear from you again.

December 30, 2020

I paid more than three hundred dollars to fix my car TMPS problem. But I even not get home. The same yellow light shows on the screen. More

by lepingyao
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Advantage Toyota Valley Stream responded

We're sorry to hear that you didn't have a great experience. Please call us at (516) 837-1700 to let us know more.

December 30, 2020

I leased a car almost two weeks ago. I did not have a very good experience at the end with the sales person. On the day I went to picked up the car, he did not go over the features of the car, he just ga More

by Erika1798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas
Jan 14, 2021 -

Advantage Toyota Valley Stream responded

Erika, thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at wecare@aagny.net so we can discuss your experience, together.

December 30, 2020

Great service from Luis! Appreciated that he understood our needs and wants and showed us cars that fit our criteria. He was also responsive - quick to answer our questions and was straightforward. This More

by Audrey A
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Jan 04, 2021 -

Advantage Toyota Valley Stream responded

Audrey, we appreciate your kind feedback of Advantage Toyota and thank you for taking the time to leave us a review. It was a pleasure to work with you and we look forward to doing so again in the future. Have a great day and thanks again.

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