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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,631 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,631 reviews

December 11, 2020

Oil was not changed. Did not get a receipt of work done as claimed. Not friendly. Worst service center I have visited in my life... More

by Cyrilaghedo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not listed
Dec 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to voice your concerns. Please reach out to us at wecare@aagny.net to further discuss your concerns. Thank you and we hope to hear from you promptly.

December 11, 2020

All the people I worked with was professional,polite and educated about the business they were in. I have already recommended my best friend. A pleasure it was for all More

by LINEEDMATTHEWS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audi irvin
Dec 14, 2020 -

Advantage Toyota Valley Stream responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Advantage Toyota.

December 09, 2020

I had an emergency visit, Akin at Advantage was quick to to fit me in. Even though the wait was long, the problem was fixed. Thanks to Advantage Toyota More

by BEULHEM2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Advantage Toyota Valley Stream responded

It was our pleasure! Thank you for your review. We look forward to continuing to serve you!

December 08, 2020

I will never go back again! I’m done! Got totally ripped off for a brake job that didn’t need to replace the front rotors! Say didn’t meet NYS inspection specs. Totally wrong! More

by three_zees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Advantage Toyota Valley Stream responded

We're sorry you feel that way, but can assure you we only have our customers' safety and best interests in mind. Please feel free to reach out to wecare@aagny.net so we may discuss your experience in further detail.

December 08, 2020

Akin and the team were very professional and did a great job. Had a question even after leaving the dealership which they handled. Awesome dealership. More

by OM127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Advantage Toyota Valley Stream responded

Thank you for choosing Advantage Toyota! We're happy to serve you!

December 07, 2020

The people in the dealership are very accommodating. They take the time to explain what services they will give your car. The only reason I gave them four stars is the long time I waited there. More

by ARMANDO.DAYAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Advantage Toyota Valley Stream responded

Armando, thank you for your review! We're proud to have you as a customer, and we look forward to serving you for years to come.

December 06, 2020

Advantage Toyota treat me like family! They are the best at providing excellent customer service! Anthony was the Customer Service Representative that checked me in. More

by LESLIEJPITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswald Cush - Mechanic
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

Leslie, thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

December 06, 2020

My experience at this dealer was great the people were friendly kind the Sales person was incredibly I would refer any to this deal Thank you Toyota More

by Hermona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

Thank you so much for your review of Advantage Toyota! We truly appreciate the feedback and hope to hear from you again.

December 06, 2020

I was told it would take up to an hour and a half. It I was told it would take up to an hour and a half. It took an hour longer than that. Got back to work late. More

by sabnesher
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

We hope we can turn this around for you. We want to hear from you—please reach out to us when you can at wecare@aagny.net. Thanks!

Dec 07, 2020 -

sabnesher responded

This happened as well when I brought my previous Highlander in for service . And to rectify it, I was given very good treatment afterwards. Serviceman got my car ready in an hour. I hope you can provide that accommodation for my next service appointments. Thank you.

Jul 14, 2022 -

sabnesher responded

Akin is the best. Got my car ready before the two hours he thought. And ordered a part for the trunk without my asking. Great guy. Best service experience I’ve had at advantage Toyota.

December 06, 2020

I am very happy to be part of Advantage Toyota Valley Stream family. It was a wonderful experience. The sales person we met welcome us very warmly. We went to ,Toyota dealer before but we don't have oppo More

by NIKBOD12@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Femi Osewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at Advantage Toyota. It's great to know that we continue to provide our customers with everything they need. Have a great day!

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