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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,034 Reviews
Call Service Center (516) 887-8600

3,034 Reviews of Advantage Toyota Valley Stream - Service Center

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August 01, 2022

Very much commendable, admirable for every Toyota customer - they addressed all the issue in my car More

by Imtiyaz.meer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Advantage Toyota Valley Stream responded

Thank you for this wonderful review! We strive to provide thorough and professional service, and we are glad this was reflected in your experience.

Aug 05, 2022 -

Imtiyaz.meer responded

Thank you to you too - in fact all of you.

July 30, 2022

Their customer service team is always outstanding. You are warmly greeted the minute you drive in and the warm handoff to the agent is seamless. The agents are concerned, caring, friendly and reall More

by BLASRANGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking your time to leave us this great review! We are happy to hear that our team was able to help you out so much. Please feel free to reach out for any assistance you may need in the future!

July 30, 2022

The staff cut my tire without my consent and failed my vehicle for state emission. This is my worst experience. More

by taofeek.raheem
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Celine Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Advantage Toyota Valley Stream responded

We are very disheartened to read your review as this is not typical feedback for Atlantic Toyota. We strive to provide all our customers with the best service possible. We would like to speak to you about your experience in more detail. Please contact us directly so we can clear up any concerns you may have.

July 30, 2022

Very much on time. Very pleasant employees. Enjoyed a cappacino as I waited. A very pleasant wait. Thank uou More

by esteffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Esteffen, thank you for your kind feedback and 5-star rating! We are delighted to hear about your experience as we strive to provide all our guests with our wonderful service. Please do not hesitate to reach out should you need any assistance in the future.

July 29, 2022

Great experience as usual, staff is courteous and professiona, attentive caring and pleasant great customer service More

by VIVLINMORRISON1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your wonderful review! We are thrilled to know that our team has provided you with an exceptional experience, and we hope to work with you again in the future.

July 27, 2022

service was excellent but for all the money i pay they didnt even clean my truck. More

by PETERSGUAGENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Advantage Toyota Valley Stream responded

Peter, we appreciate you taking your time to leave us this review. We are glad to hear you enjoyed our services so much as we strive to provide all our guests with a wonderful experience. We appreciate your feedback and will use it to improve in the future. We hope you will keep us in mind for any assistance you may need.

July 26, 2022

Took forever to service the car and nickel and dime me for everything . Charge extra for using credit card and no free car washes. Might as well go to a mom and pop shop. Not returning. More

by EVALINA2016
Customer Service
Price
Recommend Dealer
No
Employees Worked With
James dussap
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Jul 27, 2022 -

Advantage Toyota Valley Stream responded

We are disheartened to read this review. We strive to provide professional, knowledgeable and efficient service to all our customers. We are sorry to hear about your recent experience as this is not how we like to leave our customers feeling. Please reach out to wecare@aagny.net to discuss this situation further.

July 26, 2022

Overall the service was good. I felt the wheel alignment price was way too expensive. Alignment was one tenth of an inch off. More

by FOXY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dunlap
Report | Print
Jul 27, 2022 -

Advantage Toyota Valley Stream responded

We're proud our dedication to ensuring our customers are receiving the best services from us is easily reflected in experiences! Thank you for taking the time to share your honest feedback. Please don't hesitate to reach out should you require further assistance in the future!

July 25, 2022

Very informative and helpful with all inquiries. My advisor Andy was quite helpful and professional. More

by sajchev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star rating! We're always striving to provide the best possible service for everyone we work with and are very appreciative of feedback. We'll be sure to pass on your kind words to Andy. Please let us know if there's anything we can help you with in the future.

July 24, 2022

I bring my car for change oil and they didn’t do it. N g More

by ALPHACAMARA804
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
James dussap
Report | Print
Jul 26, 2022 -

Advantage Toyota Valley Stream responded

We take feedback like this very seriously. We'd like to learn more details about your experience so we may clear up any misinformation. Please reach out to us at wecare@aagny.net to discuss this directly.

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