Advantage Toyota Valley Stream - Service Center

Excellent service, staff kept me informed. Very professional and courteous. Outstanding service and office is very clean Very professional and courteous. Outstanding service and office is very clean More

Everyone was nice and friendly and professional and the wait was not long at all. wait was not long at all. More

I have been a customer of this dealership for many years. I have always had a good experience. The service reps are friendly, helpful and honest about what service is or isn’t needed to be done. I only bring I have always had a good experience. The service reps are friendly, helpful and honest about what service is or isn’t needed to be done. I only bring my car for servicing at the dealer. I haven’t been to a neighborhood service station in over 25 years. More

The staff at Advantage Toyota Valley Stream are friendly, knowledgeable. I am extremely pleased with the service that I receive there. I would recommend Toyota to all my family and friends. knowledgeable. I am extremely pleased with the service that I receive there. I would recommend Toyota to all my family and friends. More

They been cheering customers in the labor department. just for where brake pads labor $450 just for where brake pads labor $450 More

Toyota is the beest sev the employee work with a smile and great help thank toyata and great help thank toyata More

All around staff are very effective and attentive, they also very knowledgeable and what they doing. also very knowledgeable and what they doing. More

Very helpful and friendly. Great Service.The staff were ready to serves and the experience was great. Great Service.The staff were ready to serves and the experience was great. More

Just horrible experience overall. Poor communication overpriced in comparison to other Toyota service centers. I left my car gave the advisor my number seen visually him write it down Poor communication overpriced in comparison to other Toyota service centers. I left my car gave the advisor my number seen visually him write it down then he email me 3:33 saying he cannot reach me via phone. In his email he failed to mention he will be closing in 27 mins and I need to come get my car. When I called front desk person stated I have to pick it up the next day thank god for sale manager that helped me get my keys. When I got my paperwork I see 516 number listed as my contact that is not my number so of course he couldn’t reach me but moreover I reiterated my number before I left. And if he have the correct email contacting me 27 minutes before closing is unacceptable. This is my first and last time at this location as I typically go to Hempstead (amazing team) to patch a tire at Hempstead was $35 and at this location I was offered almost double the price. Why would I pay double for the same service from the same company? It’s not like Beyoncé the one fixing the car just doesn’t make sense. Then when I asked about shuttle service the advisor said they only go within 3 miles. I’ve received shuttle from Hempstead toyota to queens from bmw Freeport to queens. And I’ve never ran across this type of customer service with such limitations. Overall this is not for me. More

Service was as expected. Nothing out of the ordinary. Waited 2 hours for regular maintenance which is acceptable. When vehicle service was completed I was called "McCoy", I w Nothing out of the ordinary. Waited 2 hours for regular maintenance which is acceptable. When vehicle service was completed I was called "McCoy", I was taken aback due to the fact that that I had a conversation with Mr. Zollinger as to what service was needed for my car and he new my gender. More