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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,048 Reviews
Call Service Center (516) 887-8600

3,048 Reviews of Advantage Toyota Valley Stream - Service Center

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August 07, 2022

I am pleased with the service of my vehicle , i am pleased with parts department as well More

by FFUENTES77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Advantage Toyota Valley Stream responded

FFUENTES77, thank you for your kind feedback and 5-star rating! We are glad to hear we were able to help you out and we hope you will keep us in mind should you need any assistance in the future!

August 06, 2022

I DO NOT FEEL LIKE I CAN TRUST THEIR SERVICE DEPT. I TOOK MY TACOMA FOR AN OIL CHANGE & WAS TOLD THAT CABIN FILTER REQUIRED IMMEDIATE ATTENTION. I PERSONALLY CHANGED CABIN FILTER LESS THAN 3 WEEKS More

by DOC
Recommend Dealer
No
Employees Worked With
JAMES DUSSAP
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Aug 12, 2022 -

Advantage Toyota Valley Stream responded

Doc, we are disheartened to read your review as this is not typical feedback for Advantage Toyota. We strive to ensure all our customers are well taken care of through our top tier services. If you would like to speak to someone directly about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

Aug 12, 2022 -

DOC responded

THE FACTS ARE THE FACTS!!

August 06, 2022

I worked with Andy he listened to my concerns and helped me get the work done. thank you More

by LTH2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the cashier not sure of her but she is very nice
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Aug 12, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking your time to leave us this great feedback and 5-star rating! We are delighted to hear Andy was able to help you out and we will be sure to pass along your kind words. Please do not hesitate to reach out should you need any assistance in the future!

August 03, 2022

It's one of best car dealer in New York city what I know off More

by MARLONWHITE326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your wonderful feedback and 5-star rating! Our team is dedicated to providing all our customers with the best service possible and we are delighted to hear our hard work pays off. Please don't hesitate to reach out for any assistance you may need in the future!

August 01, 2022

Very much commendable, admirable for every Toyota customer - they addressed all the issue in my car More

by Imtiyaz.meer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2022 -

Advantage Toyota Valley Stream responded

Thank you for this wonderful review! We strive to provide thorough and professional service, and we are glad this was reflected in your experience.

Aug 05, 2022 -

Imtiyaz.meer responded

Thank you to you too - in fact all of you.

July 30, 2022

Their customer service team is always outstanding. You are warmly greeted the minute you drive in and the warm handoff to the agent is seamless. The agents are concerned, caring, friendly and reall More

by BLASRANGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking your time to leave us this great review! We are happy to hear that our team was able to help you out so much. Please feel free to reach out for any assistance you may need in the future!

July 30, 2022

The staff cut my tire without my consent and failed my vehicle for state emission. This is my worst experience. More

by taofeek.raheem
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Celine Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Toyota Valley Stream responded

We are very disheartened to read your review as this is not typical feedback for Atlantic Toyota. We strive to provide all our customers with the best service possible. We would like to speak to you about your experience in more detail. Please contact us directly so we can clear up any concerns you may have.

July 30, 2022

Very much on time. Very pleasant employees. Enjoyed a cappacino as I waited. A very pleasant wait. Thank uou More

by esteffen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Esteffen, thank you for your kind feedback and 5-star rating! We are delighted to hear about your experience as we strive to provide all our guests with our wonderful service. Please do not hesitate to reach out should you need any assistance in the future.

July 29, 2022

Great experience as usual, staff is courteous and professiona, attentive caring and pleasant great customer service More

by VIVLINMORRISON1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your wonderful review! We are thrilled to know that our team has provided you with an exceptional experience, and we hope to work with you again in the future.

July 27, 2022

service was excellent but for all the money i pay they didnt even clean my truck. More

by PETERSGUAGENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Advantage Toyota Valley Stream responded

Peter, we appreciate you taking your time to leave us this review. We are glad to hear you enjoyed our services so much as we strive to provide all our guests with a wonderful experience. We appreciate your feedback and will use it to improve in the future. We hope you will keep us in mind for any assistance you may need.

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