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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,013 Reviews

3,013 Reviews of Advantage Toyota Valley Stream - Service Center

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May 17, 2022

Whenever I take my Highlander in I ask for Akin Dixon. He fully explains each concern and questions me thoroughly on the issues I try and describe. Akin gives his undivided attention and makes me feel lik More

by dburrows19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review! We work hard to provide knowledgeable, communicative, and reliable service for our clients, so we'll definitely pass on your kind words to Akin on a job well-done. Please let us know if there's anything we can help you with moving forward.

May 14, 2022

Solved the problem with the AC unit. Akin takes great care of my car. Everyone is very professional and everything is so clean and organized. Great service center. More

by ellend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star rating! We're delighted to hear that we could help solve the problem with your AC unit. We truly care about our clients, so please let us know if there's anything we can assist you with in the future.

May 14, 2022

The waiting time for getting 4- brand new tires installed & wheel alignment on my Toyota Highlander took over 4 hours .. it’s terrible waste of time .. I know Toyota Advantage could do better for its loyal More

by AVALDEZ622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Baumgardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Advantage Toyota Valley Stream responded

We are disheartened to receive this review. We try our best to provide prompt and reliable service for our clients, and we are disappointed that we could not meet your expectations. We encourage all of our clients to reach out to us directly so that we may try to rectify the situation. Please reach out to us at wecare@aagny.net to discuss this personally.

May 12, 2022

Pleasant representative, clean showroom and bathrooms, courtesy, timely, well Informed, professional, engaging and overall Great service! More

by bettyboopiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Advantage Toyota Valley Stream responded

Thank you so much for your glowing review of Advantage Toyota! We truly appreciate the feedback, and we are thrilled we could provide you with an exceptional experience. We hope to work with you again in the future.

May 12, 2022

They running Scam charge 10x for any service Never wanna go back to this Scam place More

by Sheikhfaridshahin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James dusan
May 13, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to voice your concerns. Please reach out to us at wecare@aagny.net to further discuss your experience. We hope for another chance to provide you with a five-star worthy service.

May 12, 2022

I was in and out in two hours. ALL the staff were VER professional. It was quite amazing customer service from driving the car into the shop and meeting Celine (not sure if I spell More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Advantage Toyota Valley Stream responded

John, thank you for your kind review! Our team strives to provide each of our customers with exceptional customer service, and we are thrilled to hear your experience with us was a positive one. We hope for the chance to work with you again in the future!

May 13, 2022 -

John responded

Thank you! (Namaste.) And sorry for the typo. I meant that all the staff were VERY professional. Have a great weekend!

May 11, 2022

Not a good experience had to wait an additional hour at dealership because I was not notified the service was complete More

by SPINNER711
Recommend Dealer
No
Employees Worked With
May 12, 2022 -

Advantage Toyota Valley Stream responded

We are disheartened to read about your recent experience with us. This lapse in communication is not at all normal for us, as it is our goal to provide every client with timely and dependable service. We can assure you that this feedback will not go unheard. Please reach out to wecare@aagny.net to discuss this directly. We certainly hope you'll give us an opportunity to serve you better in the future.

May 11, 2022

When I arrived at the service entrance there was one car in front of my car. It took about seven minutes to enter. Everyone was so courteous and professional. More

by philalice22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! Knowing that we were able to provide you with quality service and care means the world to us. We're always here if you need anything.

May 10, 2022

Great service, very friendly, helpful and professional staff. The waiting time was good, comfortable waiting room with free coffee, water. I will definitely recommend your service. Thank you! More

by RKHEMWANTI
Recommend Dealer
Yes
Employees Worked With
May 11, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your kind words and recommendation! We're always striving to provide our clients with quality accommodations and exceptional service, and we are grateful for this recognition. Please reach out to us should you ever need anything moving forward.

May 11, 2022 -

RKHEMWANTI responded

You're very welcome and thank you, I appreciate it!

May 10, 2022

Great service great people . They always get the job done. I’m happy with advantage Toyota! More

by TheGoddess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 11, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star rating! Knowing that we can continue to provide our clients with professional and dependable service means the world to us. Please let us know if there's anything we can assist you with in the future.

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