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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,033 Reviews

3,033 Reviews of Advantage Toyota Valley Stream - Service Center

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October 30, 2021

William was polite ,professional and knowledgeable about all aspects of the service needs for my car! Selena was very helpful in describing and listing the steps I needed to take on buying my RAV4 lease More

by josephthrapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think the sales woman was Sellna, she treated me like a million dollars
October 30, 2021

James Dussap took care of me this time and he was very warm and responsive and healpful. More

by nwest118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dussap
Nov 02, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review! We're glad to hear that your experience working with James was a great one.

October 30, 2021

I visited for oil change. This process should include filing up of break liquid, window washing liquid and antifreeze. Unfortunately it was not done. Please let me know if I am correct or not. Thank yo More

by Esfira solomon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Advantage Toyota Valley Stream responded

Esfira, thank you for the review. For any questions you have regarding your service experience, please reach out to wecare@aagny.net.

October 28, 2021

They were very professional and good service and they were very customer service.i was very satisfying. More

by ARIE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review. We strive to provide the best service every time!

October 27, 2021

Although I had a problem with an over 3hr wait in April, James, the service rep was very helpful in keeping it much shorter this time. More

by Moma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Dussap
Oct 28, 2021 -

Advantage Toyota Valley Stream responded

We're glad to hear that your service experience was worthy of 5-stars, Moma!

October 25, 2021

The 25000 mile service was done within an hour. It's great to be the recipient of a quick and thorough appointment. More

by danny7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service in a timely manner is what we're here for! Thanks for the 5-stars.

October 24, 2021

Waited 2 1/2 hours for my vehicle i receive a call stating my vehicle is ready but they never moved it from where I parked it. When I got to my vehicle it wasn't done. I had to wait additional time to More

by GAJADHARDEODAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I brought in my 2016 RAV4 for annual inspection and servicing. Andy Zollinger was very helpful as always. Top notch service manager. More

by John & Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the great review and kind words! We're glad to hear your experience working with us was a great one.

October 18, 2021

I got the problems with my car addressed and solved. Satisfied with the service that was given More

by SEKHEMRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Advantage Toyota Valley Stream responded

Hello and thank you for taking the time to share your feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Advantage Toyota and what we offer.

October 14, 2021

Very helpful and prompt professional when leaving messages and answering phone. Service was done quickly More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to help and work hard to ensure we provide efficient services without sacrificing quality. Thank you for the great review!

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