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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,032 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,032 Reviews of Advantage Toyota Valley Stream - Service Center
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October 09, 2021
The service was excellent. The bathroom is clean. The place is clean. I got my car on time. place is clean. I got my car on time. More
by SAJORIE
Verified CustomerEmployees Worked With
October 08, 2021
Your certified Toyota technicians left bolts loose on the skid plates which made my truck rattle vibrate and make noises that I have never heard before. I had to get the truck aligned because the tie rod end skid plates which made my truck rattle vibrate and make noises that I have never heard before. I had to get the truck aligned because the tie rod end nuts and bolts were left loose. This cost $ 87.00 to fix at a local repair shop, which you should reverse me ASAP. The trailer hitch bar is totally rusted, coroaded and pitted falling off flaking in my hands. This was reinstalled over the brand new chassee assembly. How could they install an old rusted-out frame part on a brand new frame, this will only cause the frame to start rusting again. Dealer held my truck for 21 days with no loaner car. then only to get it back with a multitude of issues. NOT GOOD, and totally unacceptable. I would like your corporation to start the process of correcting this wrong to me. I have a 1992 turbo supra that is drop dead magazine show quality which 98% worked by me.I have owned 5 Toyotas Did I mention that I am a retired technician. If you gave me the parts I could of done this job myself. I have a lift in my garage, It would of been done right. Tell you what send me the tow bar, I will install it myself. I just dont feel right letting your dealer touch my truck again. PERIOD. NOT HAPPY. Do the right thing, PLEASE. I could go on but when I think about the situation I auctually get sick. If I could of left a no star rating your service department would of gotten it. SMH. Ball is in your court. Please just do the right thing. More
by THEDRE
Employees Worked With
October 08, 2021
Advisor Mr Dixon was cheerful and knowledgeable. Had 40,000 Mike service done in a little under 2 hours and more importantly, had my car already waiting for me after I paid my bill. Perfect experience. 40,000 Mike service done in a little under 2 hours and more importantly, had my car already waiting for me after I paid my bill. Perfect experience. More
by gerard3211
Employees Worked With
October 07, 2021
The service was great.james was very professional. He answered all my questions. & provided excellent care. answered all my questions. & provided excellent care. More
by DJWISHERSR
Employees Worked With
October 06, 2021
Friendly. They explain everything that’s going to be done to the car and clean surrounding to the car and clean surrounding More
by MARSHA.R
October 06, 2021
The people at Advantage Toyota was as courteous and nice as they can be. I was so grateful for the work they done. as they can be. I was so grateful for the work they done. More
by curtisjohnson23
Employees Worked With
October 05, 2021
It's the sale department I really want to send a shout out to they are the worst I ever have to deal with after getting my CHR they never ask me for a servay out to they are the worst I ever have to deal with after getting my CHR they never ask me for a servay More
by skelator3
Employees Worked With
Finance person name not there
October 04, 2021
Scheduled 5K Maintenance - brought my car in and was told they would have it completed within an hour and a half. As promised, was out by the time they said. Great facility and break area! they would have it completed within an hour and a half. As promised, was out by the time they said. Great facility and break area! More
by JAMS812
Employees Worked With
October 03, 2021
Good service and I did not have any issues. Was notified promptly whenthe car was ready promptly whenthe car was ready More
by mflet10411
Employees Worked With
October 03, 2021
Excellent very professional and fast good service Margy nice like always I really recommend to go there nice like always I really recommend to go there More
by ALVAS1975
Employees Worked With
