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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,041 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,041 Reviews of Advantage Toyota Valley Stream - Service Center
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April 14, 2021
No communication. It took 2 days for service to be completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for w completed. No updates. Wrong completion time given. I had to wait 8 hours on the second day for my vehicle. No updates. They tried to charge me for warranty related service. Worst service I have had in over 9 years and 4 vehicles leased. More
by RUNSWITHLEGS
Verified CustomerEmployees Worked With
April 10, 2021
I visited Advantage for 3 reasons ( mechanical issues) it was fixed one which was very important severity wise . Hopefully in my next visit other 2 will be taken care of was fixed one which was very important severity wise . Hopefully in my next visit other 2 will be taken care of More
by Masudahmed718
Employees Worked With
April 10, 2021
Had another great experience with Billy and the team at Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Advantage Toyota. Went in for a scheduled service and they made every effort to ensure that the experience was personal, timely, and professional. Well done guys! More
by Cheryl
April 09, 2021
The Representative Margie was very friendly and professional. She listened attentively to my concerns regarding my vehicle and certainly did her very best to make sure that everything was done corr professional. She listened attentively to my concerns regarding my vehicle and certainly did her very best to make sure that everything was done correctly. Thank you Margie✅👍😃 More
by Lynbrowne
Employees Worked With
April 08, 2021
The person who took care of me said it would take between 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was comple 4-5 hours to put in the new part as well as do the basic servicing. In about 3 and a half hours, he came to look for me and said the job was complete. I also appreciated knowing in advance the length of time it wouild probably take, soI came prepared with a book and lunch. Thanks! Muriel Shuchatowitz More
by murjosh
April 07, 2021
The service was very professional from beginning to end. I was greeted at the door and told where to pull the car in and then met with a service rep within a minute. William was courteous and professional a I was greeted at the door and told where to pull the car in and then met with a service rep within a minute. William was courteous and professional and the care was done in the time frame that he stated. More
by MORENSTE
Employees Worked With
April 06, 2021
The staff is always very helpful. I have no complaints. I look forward to doing business in the future and God Bless and keep you all look forward to doing business in the future and God Bless and keep you all More
by INDIRABHIRO
April 03, 2021
the salesman did not run my granddaughters credit prior to having her test drive the car or giving her a quote on a lease. In addition, they leased her a car that was already sold to any dealership. My dau to having her test drive the car or giving her a quote on a lease. In addition, they leased her a car that was already sold to any dealership. My daughter financed a car there so she recommended my granddaughter go there, what a mistake. I will have to inform my friends and family about my horrible and unprofessional experience there. More
by STACYBLEASE
April 03, 2021
Less waiting time and good, friendly customer service compared to Millenium toyota. It’s my first time service there, hope that it will be same in future too compared to Millenium toyota. It’s my first time service there, hope that it will be same in future too More
by anishcoommen
Employees Worked With
April 03, 2021
Service was fast and on time. Friendly service intake, Celine was very attentive and addressed all my maintenance needs expertly. She also provided good advice on future maintenance requirements. Celine was very attentive and addressed all my maintenance needs expertly. She also provided good advice on future maintenance requirements. More
by pepitovargas
