Back

Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

Sort by
December 13, 2020

I love working with william in your service department always a pleasure he his very knowledgeable know is work so when you are dealing whit someone who knows what they are doing it makes it very easy i w More

by FBISNOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Advantage Toyota.

December 12, 2020

Since something like a year ago I has been kindly assisted by Celine Zollinger every time that I need to take my car to service. Thank you so much! More

by CARLOSGUILLERMOSALAZAR
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Advantage Toyota Valley Stream responded

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

December 12, 2020

Andy knew exactly what to do he also keep you well informed about what is going on with the car 🚗 Andy is the best ever More

by Gprincelloyd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your kind words! It's reviews like this that make us at Advantage Toyota excited to come into work every day.

December 11, 2020

Oil was not changed. Did not get a receipt of work done as claimed. Not friendly. Worst service center I have visited in my life... More

by Cyrilaghedo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not listed
Dec 28, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to voice your concerns. Please reach out to us at wecare@aagny.net to further discuss your concerns. Thank you and we hope to hear from you promptly.

December 09, 2020

I had an emergency visit, Akin at Advantage was quick to to fit me in. Even though the wait was long, the problem was fixed. Thanks to Advantage Toyota More

by BEULHEM2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Advantage Toyota Valley Stream responded

It was our pleasure! Thank you for your review. We look forward to continuing to serve you!

December 08, 2020

I will never go back again! I’m done! Got totally ripped off for a brake job that didn’t need to replace the front rotors! Say didn’t meet NYS inspection specs. Totally wrong! More

by three_zees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Advantage Toyota Valley Stream responded

We're sorry you feel that way, but can assure you we only have our customers' safety and best interests in mind. Please feel free to reach out to wecare@aagny.net so we may discuss your experience in further detail.

December 08, 2020

Akin and the team were very professional and did a great job. Had a question even after leaving the dealership which they handled. Awesome dealership. More

by OM127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Advantage Toyota Valley Stream responded

Thank you for choosing Advantage Toyota! We're happy to serve you!

December 07, 2020

The people in the dealership are very accommodating. They take the time to explain what services they will give your car. The only reason I gave them four stars is the long time I waited there. More

by ARMANDO.DAYAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Advantage Toyota Valley Stream responded

Armando, thank you for your review! We're proud to have you as a customer, and we look forward to serving you for years to come.

December 06, 2020

Advantage Toyota treat me like family! They are the best at providing excellent customer service! Anthony was the Customer Service Representative that checked me in. More

by LESLIEJPITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswald Cush - Mechanic
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

Leslie, thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Advantage Toyota and hope to see you again; take care!

December 06, 2020

I was told it would take up to an hour and a half. It I was told it would take up to an hour and a half. It took an hour longer than that. Got back to work late. More

by sabnesher
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Advantage Toyota Valley Stream responded

We hope we can turn this around for you. We want to hear from you—please reach out to us when you can at wecare@aagny.net. Thanks!

Dec 07, 2020 -

sabnesher responded

This happened as well when I brought my previous Highlander in for service . And to rectify it, I was given very good treatment afterwards. Serviceman got my car ready in an hour. I hope you can provide that accommodation for my next service appointments. Thank you.

Jul 14, 2022 -

sabnesher responded

Akin is the best. Got my car ready before the two hours he thought. And ordered a part for the trunk without my asking. Great guy. Best service experience I’ve had at advantage Toyota.

...
203
...