Advantage Toyota Valley Stream - Service Center

I really appreciate the customer service level. I like doing business with Toyota, because of how they care for customer. I like doing business with Toyota, because of how they care for customer. More

I came into the service center because my MPG is low and dropped significantly in the past 8 months. Right away, Andy M gave me various excuses which were the following... 1. They tested my gas and said dropped significantly in the past 8 months. Right away, Andy M gave me various excuses which were the following... 1. They tested my gas and said the octane was below 87 and I ask what was it at, and his reply was that they didn't know. I said I always use Costco gas, which is a top tier gas and then he said you don't where they get their gas from and compared it to BJs gas, which is not top tier. 2. the MPG gauge is know for being inaccurate, even thought for more than the 1st year of owning the car it was reading in the mid 30's on average. 3. He tried to explain at various temperatures the MPG could be different, again it doesn't explain the significant drop in MPG from the previous year. Overall, he does not listen to anything you have to say and doesn't seem to care either and when I asked again what explains the significant drop in MPG and he said he doesn't know. He said I could bring my complaint to corporate, which I will. More

Good job, nice hospitality, Good communication, keep me updated, and nice place to be. Thanks updated, and nice place to be. Thanks More

I had a good experience and I was in and out in a short time.. time.. More

The people were helpful and pleasant. Speed was not too bad but could be improved and make the process of letting people in a little smoother by delegating a specific area where people sh Speed was not too bad but could be improved and make the process of letting people in a little smoother by delegating a specific area where people should queue. More

Service was quick when arrives and professional. Everyone was helpful and communication was excellent when call me to pick up the car. Thanks. Everyone was helpful and communication was excellent when call me to pick up the car. Thanks. More

Staff and crew members were very certicous. Was very pleased to see how clean and welcoming the waiting area is kept. We didn't have to wait long for our Rave 4 to be serviced. It was a ver Was very pleased to see how clean and welcoming the waiting area is kept. We didn't have to wait long for our Rave 4 to be serviced. It was a very good experience. More

I have come to this dealership for many years. The service has always been great. The service has always been great. More

Efficient and concise. Pleasure to speak to customer service. No charge to the customer. My wife had minimal wait time. Pleasure to speak to customer service. No charge to the customer. My wife had minimal wait time. More

I have an excellent service, my tech consultant Akin is always very professional and polite. Thank you!! always very professional and polite. Thank you!! More