Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This is a dealership and there job is to make a sale. That being said, there was a little pressure to get the sale on day one BUT, I did not feel any sort of "Buyer's Remorse" after all docs were signed. That being said, there was a little pressure to get the sale on day one BUT, I did not feel any sort of "Buyer's Remorse" after all docs were signed. Rick listened to my wants and kept me at my price point. Ultimately, I'm super pleased with the whole experience and will recommend them to anyone looking to buy a vehicle. 😁 More
Brought in the truck because it was coding off and on DEF system not working. Dealer observed and could not clear the codes and said they couldn't look at it then. Reported the DEF tank fill gauge was not re system not working. Dealer observed and could not clear the codes and said they couldn't look at it then. Reported the DEF tank fill gauge was not reporting a correct value. They wanted to schedule a service, so a service was scheduled and when it was brought in it was no longer coding at that time. They parked it in the corner of the lot and didn't look at it at all. Truck has less than 4000 miles on it and is a 2026, basically brand new and DEF system has been nothing but problems. No communications were done to follow up. No offer for temp vehicle, when asked it was refused. Dealer just wanted to keep the truck and check it daily to see if it would code for some indeterminate amount of time. Not doing anything for the tank gauge issue or any trouble shooting on the system. More
John is excellent every time I deal with him. I have always found him to be friendly and professional. I come to Airpark for service on my vehicle because John is great at what he does. I have always found him to be friendly and professional. I come to Airpark for service on my vehicle because John is great at what he does. More
Very helpful and kind John Hale really says a standard high for customer service, and he is clearly importing this skill to his employees, including John Walker. high for customer service, and he is clearly importing this skill to his employees, including John Walker. More
Diagnose was way off. They diagnosed my Jeep as having block radiator, when in fact, it was not blocked. Thermostat wasn't operational, and now I have long block issue. They diagnosed my Jeep as having block radiator, when in fact, it was not blocked. Thermostat wasn't operational, and now I have long block issue. More
Fantastic! Everything was smooth, from drop off to pick up My jeep needed a lot done, and everything was completed perfectly and on time, actually I was able to Everything was smooth, from drop off to pick up My jeep needed a lot done, and everything was completed perfectly and on time, actually I was able to pick it up even earlier than expected which was wonderful More
Had a very poor all around experience with Airpark Jeep. I have an extended warranty for my 2020 Jeep grand Cherokee that was purchased when I bought the vehicle. It was recommended that I had service compl I have an extended warranty for my 2020 Jeep grand Cherokee that was purchased when I bought the vehicle. It was recommended that I had service completed by a licensed Jeep dealership. I needed some work done within this last year, including water pump, AC replacement, and 4x4 sensor malfunction. Since those repairs have been completed, I have had continuous issues with air conditioner, making loud noise upon starting and cutting in and out when running. Additionally, when I went to change my oil this past week noticed coolant coming from water pump that was replaced. Brought it in for concerns plus I mentioned that front right suspension was starting to make noise when turning the vehicle and when going over any sort of rough terrain. After looking at the vehicle they said air conditioning works fine and they replaced the water pump. Never mentioned the suspension or that it was looked at during the inspection. Seemed to me once it was not going to be out-of-pocket from me or from the warranty company, the bare minimum was going to be done. Additionally had a poor experience with sales team who contacted me during this time. Using in my opinion shady methods to try and get me to negotiate a deal without giving me any of the information I wanted to be provided before moving forward. I am now trying to schedule a service with another mechanic because I don’t think my vehicle has been cared for correctly. More



