Airpark Chrysler Jeep Dodge RAM

Dealship was great! However Stelantis and Jeep very poor. I'm a 20 years with Jeep and so disappointed with my $110,000 Grand Wagoneer However Stelantis and Jeep very poor. I'm a 20 years with Jeep and so disappointed with my $110,000 Grand Wagoneer More

Enthusiastic and willing to make a deal work Enthusiastic and willing to make a deal work to get the best deal for the consumer and dealership. and willing to make a deal work to get the best deal for the consumer and dealership. More

I come here all the time. Got an amazing rep, super nice and efficient. Got me in and out under an hour for an oil change. Thanks guys Got an amazing rep, super nice and efficient. Got me in and out under an hour for an oil change. Thanks guys More

I went into the the dealership on 05/24 for my mom to see if she could trade in her car. And then George convinced me because it's Memorial Day weekend that it would be a good deal for my to take in my car b if she could trade in her car. And then George convinced me because it's Memorial Day weekend that it would be a good deal for my to take in my car because I only had 2100 left on it. But it took almost a little over a week for us to pick up the Jeep Grand Cherokee 2018. We only had had the jeep for 8 hours maybe even less because I pick up the car 6pm Saturday it was parked in our driveway. Drove it 6 miles away it was Parked for about 3 or 4 hours and by noon the AC stopped working so Sunday i took the jeep back. I didn't hear anything from the dealer ship in two week. Then they said 'Unfortunately the jeep had a Catastrophic malfunction and cannot pass safety and the banks still did not approve it ' so I waited again, they then offered me a Jeep Compass but later on they said they couldn't sell it to me. Now I currently have the Hyundai Santa Fe. But this car at 6:32 06/21/27 am stopped working for me in the middle of the intersection. I was able to put the car out of the intersection and lucky it turned back on for me to go back home. I feel like the selling of this whole process had been such a failure. And it's been almost a month since trying to be patient and understanding but this point I feel like the company doesn't care about my family safety because I have two young children. I put a lot of trust in the company to find me a reliable car. And yet each car was not. I would like my car back from the one I traded in. More

The reason I gave a lower score is because I had a 12 o'clock appointment and the service didn't finish until 2:30 PM so it was an hour service repair but I ended up waiting 2 1/2 hours for it so I wasn' o'clock appointment and the service didn't finish until 2:30 PM so it was an hour service repair but I ended up waiting 2 1/2 hours for it so I wasn't happy with that, however John was excellent More

John Otero is always excellent in getting my vehicle serviced quickly and back on the road! serviced quickly and back on the road! More

I spent around $8k to have a Jeep repaired understanding that the Jeep was only worth around 6k . The repairs were supposed to repair all existing problems. Allowing me to pass smog requirements and giving that the Jeep was only worth around 6k . The repairs were supposed to repair all existing problems. Allowing me to pass smog requirements and giving me another 100K miles. After leaving the dealership, my dashboard lights came back on . Then the battery and the alternator went bad almost immediately costing another 1k + The dashboard lights were for “gas cap” and “air in tire” lights . They were on when I brought in my Jeep .The gas cap was actually gas tank costing another 2k and around $800 for the tire lights. Now I cannot get my Jeep smog certificate to get licensed in Az . Also the Head gaskets need to be replaced and were not noticed or mentioned by service advisor Richard or by the techs at time of service ,even though there was an oil and dirt trail in plain sight. another 1K ? The Manager Bryan Harbe ,who I’ve never spoken ,has refused to return my calls after leaving 5 messages . My decision to have the work done was based on the original quote to repair ALL existing issues . Now Ill need to spend another 4K-5K. Not a fan . More

I dropped off at 7 AM I needed to call three times to get an update and my vehicle.When I finally did get the update around 3 /3:30 PM Richard told me they were very busy & might not be able to get to my tru an update and my vehicle.When I finally did get the update around 3 /3:30 PM Richard told me they were very busy & might not be able to get to my truck till the next day. I expressed wasn't happy but ok . Then I got a call to minutes later. Told me my truck was ready and nothing was wrong with it. I am suspicious if it was looked at. More

From not receiving a call to say my service was complete to then show up and the service member pretended to be on a call to look busy. Not a good look. to then show up and the service member pretended to be on a call to look busy. Not a good look. More