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Airpark Chrysler Jeep Dodge RAM

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.4
1,477 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today. Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one. Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight. In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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7801 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,477 reviews

April 18, 2026

He is kind and thoughtful. Always looking for the best outcome You should be proud to have him representing the dealership More

by cs
Recommend Dealer
Yes
Employees Worked With
Richard Small
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April 17, 2026

The Airpark service center is better than most. They still have issues like any other Stellantis product service center: slow to get parts, rarely loaner vehicles available, and subject to Stellant More

by Tahoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2026

Always get great service at Airpark. Kyle has been great to work with over these past several years. More

by brentleech2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Heckathorn
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April 16, 2026

John, the service advisor was awesome. Your tech was completely unprofessional He left the truck up on the rack and went to lunch when he knew I was waiting and I arrived at 930 for my app More

by Ste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ortero
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April 11, 2026

Needs to follow through with calling back on an issue Left hanging on issue. Frustrating More

by tcarvacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Airpark Chrysler Jeep Dodge RAM responded

Your input is valuable to us and we understand your frustration. Communication is essential in building trust, and your experience highlights an area where we can improve our service standards. Please contact John Hale, our Service Manager, at (480)-607-8580 so we can address your concerns directly and work towards a resolution.

April 11, 2026

Very nice and clean. The music was appropriate. A very good calm sales setting. With pleasant accommodations More

by bizmanwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Basilone 5 star rated
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Apr 15, 2026 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your wonderful feedback! We're delighted that you found our dealership to be well-maintained and welcoming. It's wonderful to hear that the atmosphere created a comfortable environment for you, and that our accommodations met your expectations. Your positive experience means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit to Airpark Dodge Chrysler Jeep.

April 10, 2026

As many of people who only have one vehicle it is such an issue when your one-year-old jeep has more issues than I care to admit. I am having electrical problems and overheating issues. At first the service More

by volkkurt1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2026

You sold us a vehicle with a problem that couldn't be fixed You sold us a lemon More

by tntcnc
Recommend Dealer
No
Employees Worked With
George K
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Apr 10, 2026 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate the opportunity to review all customer feedback and remain committed to providing a transparent and professional vehicle buying experience. Our team continues working to support customers and address concerns through appropriate channels when they arise. Feedback like this is taken seriously as we evaluate and improve our processes. Please contact Bryan Hrabe, our General Manager, at bhrabe@vtaig.com .

April 07, 2026

Price charged doubled from last year for same service. Charged for products and had not authorized them. Dealership seems like it doesn’t care about customers, only making money!!! More

by btaylor355
Recommend Dealer
No
Employees Worked With
John Otero
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Apr 10, 2026 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate the opportunity to review all customer feedback and understand concerns related to pricing and authorization during service visits. Our team remains committed to maintaining transparency and providing a professional experience for every customer. We value this input as it helps us continue to evaluate and improve our processes. Please contact John Hale, our Service Manager, at (480)-607-8580.

Apr 13, 2026 -

btaylor355 responded

See, If you were really concerned about customer service, your service manager would be calling me instead of telling me to call him!

Apr 18, 2026 -

btaylor355 responded

Well, Mr. Hale called and left a message, I called and left a message back, 5 days later and no response. I still don't understand why I paid around $240.00 for my oil change and then got an estimate that it was going to cost $91.44 plus tax, with some other work that was needed done? Time to find a new dealership for service and to buy a new car.

April 07, 2026

Willing to make a deal. Convinced me to spend more for something else, that I am happy with. My only negative is the vehicle took a long time to deliver it to me and my ve More

by Doozer789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iran
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Apr 13, 2026 -

Airpark Chrysler Jeep Dodge RAM responded

We are overjoyed to hear that our team was able to work with you to find a vehicle that truly makes you happy. It's wonderful that we could help you discover an option that exceeded your expectations, even if it wasn't what you initially had in mind. We understand your concerns about the extended delivery timeline and the minor damage that occurred. These issues certainly don't reflect the smooth experience we strive to provide every customer. We appreciate your patience as we work to resolve the damage concerns, and we're committed to making this right for you. Your feedback helps us improve our processes, and we're grateful you took the time to share both the positive aspects of your experience and the areas where we can do better. Thank you for choosing Airpark Dodge Chrysler Jeep for your vehicle needs.

Apr 14, 2026 -

Doozer789 responded

Hi.. thanks for the response. I was told by the salesman who delivered the vehicle that night he would call last week. Of course, i did not get a call, plus the fact that my vehicle was damaged before i ever even got it was unprofessional. The salesman, Iran, was so ready to get the sale yet has just dropped this. It may seem a small matter since it wasn't huge, but to me, it is a big deal. When he told me he made it seem very nonchalant and i just responded because what am i to say when the damage was done. Anyway, I am looking for this to be made right, immediately. Thank you

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