Airpark Chrysler Jeep Dodge RAM

very professional and on time very professional and on time plus they checked the Jeep over to make sure everything else was OK time plus they checked the Jeep over to make sure everything else was OK More

I have a 15 year old car, that I care about. They addressed all my concerns and gave it back very clean. Best visit ever. They addressed all my concerns and gave it back very clean. Best visit ever. More

Service Rep was professional and on time with my Service. Kept me informed and was very responsive. Kept me informed and was very responsive. More

Great all around . Great at the actual work...Great at keeping me aware of what services I need. Keeping me informed on the progress of the work being done. And, the cu Great at the actual work...Great at keeping me aware of what services I need. Keeping me informed on the progress of the work being done. And, the customer lounge is clean , comfortable, and furnished with fresh coffee , drinks, and snacks More

Job was done very quickly. Kyle was great. It seemed that the service department advisors were severely understaffed. Kyle did the best he could do, Kyle was great. It seemed that the service department advisors were severely understaffed. Kyle did the best he could do, More

Anthony is always friendly, but more importantly, he communicates and pushes information to the client before I have to call him. communicates and pushes information to the client before I have to call him. More

Is it to get an appointment and nice if they offer the Lyft coupon. Would be even better if it included both ways instead of just one. Lyft coupon. Would be even better if it included both ways instead of just one. More

Kyle Heckathorn is the only reason I bring my car here. Best service advisor I have ever had. I can get these services cheaper elsewhere, like at a chop shop, but Kyle doesn’t work at those places. He brin Best service advisor I have ever had. I can get these services cheaper elsewhere, like at a chop shop, but Kyle doesn’t work at those places. He brings me back with his positive attitude, vast knowledge, and truthful answers. 10/10 service advisor. More

John failed to provide me with any updates regarding my vehicle for days after dropping it off. During that time, his peers provided me with false information, telling me that parts had been ordered when, vehicle for days after dropping it off. During that time, his peers provided me with false information, telling me that parts had been ordered when, in reality, my vehicle had not even been inspected and no technician had been assigned. When a technician was finally assigned, I was told that the technician was off and that they would not be able to provide me with an update until he returned. This was the first update I received after four days of complete silence. I was left without a vehicle during this entire time and had to physically drive to the dealership just to get any type of information. When I arrived, John was dismissive, rude, and resistant to helping me. He repeatedly told me that he could not provide me with a rental vehicle. It was not until I asked him to speak with his manager that he was suddenly able to approve one. The entire process felt unnecessarily difficult and frustrating. John was extremely unprofessional throughout the interaction. He made comments such as, “God forbid I get sick,” when explaining why he could be out of the office and unable to provide updates. He also repeatedly told me, as a consumer, that they had vehicles sitting there for weeks without being inspected because they were too overwhelmed. Hearing this did not provide any reassurance that my vehicle would be handled in a reasonable timeframe. By the time John finally approved a rental, which felt like pulling teeth, I had already lost confidence in the dealership and decided to remove my vehicle from the shop altogeth More