Airpark Chrysler Jeep Dodge RAM

I am very pleased with the level of service I receive at Airpark Chrysler. I have routine maintenance performed here and have had some major repairs and body work performed as well. I am always greeted with Airpark Chrysler. I have routine maintenance performed here and have had some major repairs and body work performed as well. I am always greeted with a smiling face when I arrive. I would like to let you know that Paul Guthart has been my advisor since I bought the car at your dealership and is very professional and does a great job of explaining repairs,costs and time needed to do the job. Ed in the Bodyshop has done some minor body work on a few occasions and my car always looks great afterwards. Thanks again, Mary Striewski More

Aaron was great-I actually asked to be switched to him being my Service Advisor permanently, as I have had nothing but horrible service and attitude from Paul Gerhardt. If I could not have changed, I wou being my Service Advisor permanently, as I have had nothing but horrible service and attitude from Paul Gerhardt. If I could not have changed, I would of found another dealership. As a professional, I expect to be treated like one and telling me there is a skeleton crew on Saturdays so that I would feel it was my problem to get in, then that he needs his Saturdays off too, etc. I had enough. The first time I brought my vehicle in, my son and I had to wait for over 4 hours to get the vehicle back, and called Paul several times to find out the status of my Jeep, of which he still had not called me back and I had to just go to the dealership to find my vehicle was ready and had been waiting for me. However, due to his lack of customer service we had no idea it was ready to go. I do enjoy everyone at Airpark Jeep, however, Mr. Gerhardt was more then I wanted to deal with. The staff and Aaron were terrific this weekend and I could not have asked for better care. You may not remember me Henry, but you as well, have always taken very good care of me and my vehicle and I appreciate that greatly. I only wanted to mention the situation with Paul, as I don't want others to deal with this kind of service. Sincerely, Cindy L. Barlow More

my name is floyd.,im not much on words,but my visit to airpark was a great one.from the time i got there till when i left.the service was excellant,people friendly,and i left with a very good car.thank yo airpark was a great one.from the time i got there till when i left.the service was excellant,people friendly,and i left with a very good car.thank you Damon,Jimmy,and staff.i would recommend you. More

Greg answered all my questions and I will buy, just waiting on an insurance settlement. I have now everything I need. I probably will not have a trade in and will pay cash. I appreciate the effort o waiting on an insurance settlement. I have now everything I need. I probably will not have a trade in and will pay cash. I appreciate the effort of your saleman to get me the information I needed. More

I brought my car in for a major milage service and while there had a warranty item attended to. Aaron, my "new" service rep, was attentive and complete in describing the work that was done. Airpark will alw there had a warranty item attended to. Aaron, my "new" service rep, was attentive and complete in describing the work that was done. Airpark will always be my first choice because of the quality of its service department. More

I apprecaited seeing and test-driving the new Dodge Nitro, but am really in the market for a used vehicle this time around. I was treated with professionalism and courtesy by all the team members at Ai Nitro, but am really in the market for a used vehicle this time around. I was treated with professionalism and courtesy by all the team members at Airpark Dodge; I just wish there was more used inventory to choose from. I will be back in the area in a couple of months and will check back at that time if still shopping for a vehicle. I DO NOT WANT TO BE CONTACTED BY THIS DEALER OR ANY SALES ASSOCIATE. Thanks and have a great day! More

Chris went way out of his way to help me get the car I was looking for, in the conditions I needed to stay in. I couldnt afford much but Chris made it work. I truley felt Chris was working for me not just was looking for, in the conditions I needed to stay in. I couldnt afford much but Chris made it work. I truley felt Chris was working for me not just the dealership. I went to the Toyota dealership right next store and they wouldn't even try. by the way, I bought a used Toyota from you. Funny. More

It was a repeat service visit. Ray Blair was very helpful throughout the experience/visit. The Open was on TV; the place had no customers in the wait area except me--and some sales guys noisily wa helpful throughout the experience/visit. The Open was on TV; the place had no customers in the wait area except me--and some sales guys noisily watching the Open. No coffee available unfortunately; no one seemed to be around to ask if coffee could be made (except guys watching Open who weren't drinking coffee) who didn't even acknowledge my existence. Wait area was quite cold but it was a cold day in AZ! Expected wait time was accurate. Car was rinsed off; good service overall from the service department & cashier. A note about this survey, however! In the "optional" below, it appears that this survey is about sales, not service. More

With a bit of luck (delivery of a vehicle)and a lot of hard work, I was able to drive out of the dealership approximately 48 hours after I first stated my requirements. I was truly impressed with the spe hard work, I was able to drive out of the dealership approximately 48 hours after I first stated my requirements. I was truly impressed with the speed and efficiency with which the new car was detailed and ready to go. The financial personnel were also very helpful. All in all, one of the most pleasant experiences I've had purchasing a new vehicle. More

On February 4th, I went to get my oil changed at Airpark. Everything was fine until I left the dealership. As I drove my car, I noticed my right (passenger side)view mirror was off so I tried fixing it by a Everything was fine until I left the dealership. As I drove my car, I noticed my right (passenger side)view mirror was off so I tried fixing it by adjusting the auto buttons however it did not work because it was the encasement that was busted and not the mirror. In fact I almost got hit by another car when I changed lane because the encasement moved and was totally out of place; I got home to find the the encasement of sideview mirror completely busted. It would not stay in place nor can it be adjusted. There was nothing wrong with my sideview mirrors prior to going to the dealership so I was very disappointed even more so when I called Airpark the following day on Saturday Feb. 5th to check if I could bring my car in to be fix the damage and was told I needed to bring it the folowing week. I am the kind of person who depends on sideview mirrors when driving so I view this as a serious concern because my safety is compromised. Not only is this an inconvenience but also time consuming to return to the dealership for some damage caused during my oil change at Airpark. Perhaps, the dealership need to run a thorough check on the entire vehicle to check for damages prior to releasing it back to the customer. I noticed my car was washed after the oil change so you may want to check w/ carwasher causing damage to sideview mirrors. Sincerely, Nelissa 480-291-5521 More