Back

Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,384 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
Contact Dealership

5201 W Sample Rd

Coconut Creek, FL

33073

Directions

By Type

Showing 12,384 reviews

December 29, 2019

Quick and easy Jarret was my service advisor! He was great and I would definitely recommend him to all of my family and friend who have a Toyota and need service! More

by cdura033
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Al Hendrickson Toyota responded

Thank you for the compliments of Jarret's customer service and for sharing your recommendation. We appreciate you choosing to service your Toyota here at Al Hendrickson Toyota and look forward to seeing you next time.

December 28, 2019

My experience Renee was a wonderful salesperson. Refreshingly low pressure, honest and absolutely cognizant and sensitive to my needs as a customer. After many year More

by EDPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Dec 30, 2019 -

Al Hendrickson Toyota responded

Wow! It makes our day to hear that Rene delivered your best car-buying experience every. Thank you for the many compliments! We hope that you absolutely love your new vehicle. - Al Hendrickson Toyota team

December 28, 2019

4th Car purchased Here This is my 4th car purchased here. I have never been disappointed. The service is always top notch and speedy. I typically show up knowing exactly wh More

by maximilieng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Al Hendrickson Toyota responded

We can't thank you enough for your repeat business! It's wonderful that you've had four positive car-buying experiences with us at Al Hendrickson Toyota. We hope you are loving your newest ride.

December 28, 2019

Oil change Robert Kopp was excellent. The center itself needs updating. Not enough seats, no food, terrible coffee and ugly! Service was great but I sat outside More

by DANDRIANO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Dec 31, 2019 -

Al Hendrickson Toyota responded

While I'm very glad that you enjoyed working with Robert, I'm sorry that you weren't satisfied with our facilities. We want to deliver the best experience to our guests so I appreciate this feedback. I hope we have the chance to assist you in the future! Gary Cann - Vice President Parts and Service - (954) 972-1100

December 28, 2019

Nice job Quick and easy. Chris K was very helpful and I was done in a pretty short time. Lots of help around and there was no wait. More

by mamatooch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are happy to hear that Chris and our service team provided the helpful and quick service that we strive for at Al Hendrickson Toyota. We will be sure to pass on your kind words!

December 28, 2019

30K Mike Service This is my first time at this dealership and my service advisor was Chris K. He is awesome! For sure will come back for service. More

by geenahidalgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Al Hendrickson Toyota responded

It makes us smile to hear that Chris left a great impression for your first visit with us at Al Hendrickson Toyota! Thank you so much for allowing us the chance to assist you. We look forward to our continued relationship.

December 28, 2019

Oil change needed. Car had oil on driver side. Display setting not returned to original status. Still trying to get back to original settings. Glove box lock fell out and was replaced but dirt marks on More

by cart2278
Recommend Dealer
No
Employees Worked With
Klaus
Jan 17, 2020 -

Al Hendrickson Toyota responded

We apologize for the bad experience. I would like to speak to you, but I need your full name to pull you up in the system. Please give me a call at your convenience. Thank you, Eric Silcox - VP of Fixed Operations - (954) 972-1100

December 27, 2019

Very happy with the service I received. Mr. Jarrett is the best. The service department kept me informed on what the issue was. Mr Jarrett kept updating me till the end More

by Edward.paganied
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley C
Dec 27, 2019 -

Al Hendrickson Toyota responded

We're so glad to see this feedback, Edward! Thank you so much for choosing Al Hendrickson Toyota for your repair needs. If there is anything further we can do to assist you, please let us know.

December 27, 2019

Great services excellent service, the representative took care of my car as his own. I recommend 100% trust Al Hendrickson Toyota service. I will use your services a More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2019 -

Al Hendrickson Toyota responded

Hi Miguel - Thank you so much for this wonderful review! We are delighted to hear that our team took great care of your vehicle. We look forward to assisting you next time at Al Hendrickson Toyota!

December 27, 2019

Amazing when I went to get my car service I spoke with a guy (who I wish I remember his name) he was rude right from the jump!! as soon as I got out my car h More

by HARDEN09HARDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Dec 31, 2019 -

Al Hendrickson Toyota responded

I am very happy to hear that Jeffrey took good care of you, but I am concerned that you felt unfairly treated at the beginning of your visit. I certainly expect exceptional service from all the members of my team, and if that didn't happen for you, we need to make some changes. I am unable to find your contact information based on this review, but I would love to hear more of the story and see what we can do to make sure that we improve going forward. Please feel free to contact me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

...
1101
...