Al Hendrickson Toyota

experance had to return car several time Thanks to Shedrick the issues was finally fixed.. however i purchased a newer model car Paul Jones and Marcus was excel had to return car several time Thanks to Shedrick the issues was finally fixed.. however i purchased a newer model car Paul Jones and Marcus was excellent as usual More

excellent, friendly service Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced Have been doing business with store for years - the entire staff is always the best - they keep you informed of progress as vehicle is being serviced - would not take my vehicles anywhere else More

I did a significant amount of price shopping for a Highlander lease. I contacted 6 Dealers and was very clear how I conduct business. I am not going to spend an afternoon driving to a dealer only to f Highlander lease. I contacted 6 Dealers and was very clear how I conduct business. I am not going to spend an afternoon driving to a dealer only to find out that the lease costs promised verbally were actually $1500- $2000 more after 2 hours of torture getting rolled from one salesman to another. 5 of the 6 refused to give me a written price and insisted I come to their store to "work on a price" I spoke with Luis Mendoza from Hendrickson and told him what I needed. Luis is a straight shooting no nonsense honest gentleman. He gave me an OTD price in writing. To the penny, our final price was exactly as quoted by Luis. I brought in all necessary paperwork to conclude the deal for my wife to stop by later. I was in and out in 30 minutes. My wife drove our trade to Luis later in the day. She made the trade, signed all paperwork, plates were transferred new car was ready and she was out the door in about 40 minutes. NO UPSELLING, NO BAIT AND SWITCH. It was simply a quick painless deal. Thanks Luis and crew! More

air bag recall Went in for the recall on my toyota. Decide while to go ahead and get an oil change. I was told after 2 hours that my car needed a new water pump whi Went in for the recall on my toyota. Decide while to go ahead and get an oil change. I was told after 2 hours that my car needed a new water pump which I had them go ahead an do it. More

My service Manager Jarrett was very nice. Considerate My service manager, Jarrett was very professional and nice. considerate and helpful. will always ask for him. Never a problem with him. Nothing else My service manager, Jarrett was very professional and nice. considerate and helpful. will always ask for him. Never a problem with him. Nothing else. Thank you More

Smooth and Easy Everyone at this dealership is extremely helpful and knowledgeable. They made the whole process very easy and smooth. Because of this I’ve been gettin Everyone at this dealership is extremely helpful and knowledgeable. They made the whole process very easy and smooth. Because of this I’ve been getting cars from for 30 years More

Great manager Courteous friendly knowledgeable Chris Great manager Courteous friendly knowledgeable Chris quickly solves mechanical problems in In a timely manner he is able to make his customers f Great manager Courteous friendly knowledgeable Chris quickly solves mechanical problems in In a timely manner he is able to make his customers feel satisfied and at the same time create a friendly atmosphere I would recommend Chris to anyone Anyone I ask for him every time I need to repair More

Great service again As always, the service was excellent. Just came in for routine oil change, but team found two nails in my tires and took care of that in the same tim As always, the service was excellent. Just came in for routine oil change, but team found two nails in my tires and took care of that in the same time frame. Klaus was excellent with the communication, updates, and service reminders. He really makes the process go smoothly. He's the best. More

Excellent service Great overall experience as always! Chris L. was knowledgeable, professional and very courteous. I was in and out of there in less than an hour. I hig Great overall experience as always! Chris L. was knowledgeable, professional and very courteous. I was in and out of there in less than an hour. I highly recommend Al Hendrickson Toyota!!! More

Klaus was Great! Klaus really helped me with servicing my broken seat belt in a very timely fashion. I really appreciated the promptness and how he handled my issue. Klaus really helped me with servicing my broken seat belt in a very timely fashion. I really appreciated the promptness and how he handled my issue. More