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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,141 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,141 reviews

October 03, 2019

Great service Everything was great. I was in and out of the dealership very quickly. The shuttle service was good and shedrick is an amazing service advisor. More

by ashley_spence94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 03, 2019 -

Al Hendrickson Toyota responded

Ashley - We are so happy to hear that your recent visit went smoothly and that our shuttle service made your appointment more convenient! Thank you very much for your kind words about Shedrick as well. We look forward to serving you next time at Al Hendrickson Toyota!

October 03, 2019

Very Good My trip to Al Hendrickson was worth it. The staff was really cordial and knowledgeable. Although I did not walk away with exactly what I wanted, I lef More

by devonrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Michael & his working partner( I lost his business card), Rock Smith
Oct 04, 2019 -

Al Hendrickson Toyota responded

I'm very glad to hear that you enjoyed working with our staff and that you're satisfied with your new vehicle. I apologize for the issue with your remote key as well as overlooking your gas tank and will pass this feedback along to my team so we can improve for next time. Thank you for your business! Joseph Callejo - Executive Sales Director - (954) 972-1100

October 02, 2019

I want to thank Dwight in the finance office and Aaron in sales for making the leasing process of the 2019 Rav4 I just got out so smooth, hassle free and so friendly and professional. They went beyond my exp More

by Ailyn R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight, Aaron C
Oct 02, 2019 -

Al Hendrickson Toyota responded

Hi Ailyn - We are so glad that you enjoyed working with us as much as we enjoyed working with you! It means a lot to hear that our service exceeded your experience. Thank you for your business! We wish you safe driving in your 2019 Toyota RAV4.

October 02, 2019

Good Service They did everything they promised , in a timely manner , at the agreed price , Oil was changed , Tires rotated , fluids topped up , coffee was free , More

by ROBERTCOOK1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERNIE SIMS
Oct 02, 2019 -

Al Hendrickson Toyota responded

Hi Robert - This is exactly the service we expect for our guests! Thank you very much for coming to Al Hendrickson Toyota for your auto service needs. We look forward to your next visit with us.

October 02, 2019

Best car buying experience I have ever had. Roy Llera was extremely helpful, showing me the car. Test drive and describing its features. without the usual BS and hype. Dwight Flat took care of t More

by MARKVOIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Llera and Dwight Flat, Joseph Callejo
Oct 02, 2019 -

Al Hendrickson Toyota responded

Hi Mark - It means a lot to hear that Roy delivered service beyond the typical car dealership! Thank you so much for sharing your feedback. All of us at Al Hendrickson Toyota hope that you love your new vehicle!

October 02, 2019

Great experience as always! My visit, once again, was exceptional. Shedrick is the service advisor I always work with and its his great customer service and personal skills that More

by Angela Filippides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 02, 2019 -

Al Hendrickson Toyota responded

Angela - It's great to hear from you! All of us at Al Hendrickson Toyota really appreciate your continued support and are so glad that you can depend on Shedrick and our service team to take excellent care of your vehicle. We appreciate your feedback regarding our sales team and will pass this along for them to review. Thank you so much!

October 02, 2019

Great Job again guys!!!!! Norman and his guys always take great care of me. The service experience is efficient, professional and hassle free. Thank you for making things eas More

by JeremyNath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2019 -

Al Hendrickson Toyota responded

We are grateful for your support of Al Hendrickson Toyota, thank you! It's terrific to see your 5-star review and to read your kind words about Norman and our team. We hope to see you again soon!

October 02, 2019

Excellent Customer Service The finance dept. went the extra mile to get me the proper financing for my truck and helped me to get a new car 2020! More

by Tacoma owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (from financing )
Oct 02, 2019 -

Al Hendrickson Toyota responded

Thank you for the 5-star review of Al Hendrickson Toyota! We are happy to read you were able to purchase a new 2020 Toyota Tacoma from our dealership and we would love the opportunity to work with you again. Happy driving!

October 02, 2019

Unhappy with service I purchased a 2019 QX 80 infinity SUV in July. It’s almost 3 months now and I still haven’t received my tag for my vehicle. I have repeatedly called a More

by TIGERHOOD60
Recommend Dealer
No
Employees Worked With
Chicago joe
Oct 16, 2019 -

Al Hendrickson Toyota responded

I'm truly sorry for the delay in receiving your tags and I also apologize for the trouble you've had reaching our team. We are grateful for your business and I'd like to see what I can do to expedite this process. I'm going to check if I can locate your contact information, but I may not be able to without your name. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

October 02, 2019

Excellent Shedrick is the BEST! Ive been going to him for years. He always make sure everything is good and that I'm a satisfied customer. More

by RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Oct 02, 2019 -

Al Hendrickson Toyota responded

RJ, thank you for trusting Al Hendrickson Toyota with your business! Your compliments about Shedrick are wonderful to receive and thank you for mentioning. We are grateful for your business, and we look forward to seeing you again soon!

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