Al Hendrickson Toyota

Amazing The service is amazing. Everyone there is really customer focused and they go above and beyond to exceed expectations. I couldn’t ask for a better exp The service is amazing. Everyone there is really customer focused and they go above and beyond to exceed expectations. I couldn’t ask for a better experience. More

Worst car buying experience of my life The sales manager is the rudest nastiest person I have ever dealt with. I never received a second key for the car like I was promised and they didn’t The sales manager is the rudest nastiest person I have ever dealt with. I never received a second key for the car like I was promised and they didn’t even put a full tank of gas in the car. I returned the next day and the sales manager was extremely rude. He said do you want to bring back the car and come get your trade? Nasty. I have already shared my experience with serveral people and they said I wish you would have said something before you went. The used car division is the worst people to deal with at Al Hendrickson. I felt like my money was no good there. He acted like he gave me the car for free. He treated me like complete trash. I think his name was Ernie. More

Poor customer service We have a question relating to the bumper (back left bumper) separating from the vehicle. Shedrick decided it was a factory default. It did not exist We have a question relating to the bumper (back left bumper) separating from the vehicle. Shedrick decided it was a factory default. It did not exist previously. If this is a factory default then a repair should be available. Shedrick did not offer a repair service (we have an extended warranty, which should not matter). The truck is brand new with 5,000 miles. His attitude was odd at best, to big of a fight to-go-round-and-round. If I have a choice I will take my vehicle elsewhere. However, I paid for my vehicle and warranty at Hendrickson; follow through. More

Great Friendly Pleasant Service Ken Bergmann was my service consultant and met me as I exited my vehicle. Great personality, very knowledgable, and welcoming. He took great care of m Ken Bergmann was my service consultant and met me as I exited my vehicle. Great personality, very knowledgable, and welcoming. He took great care of me and my toyota. I will be returning because of him. More

Great Service! Great customer service and always making sure I knew everything that was being done to my vehicle! They answered all of my questions. Thanks Norman! Great customer service and always making sure I knew everything that was being done to my vehicle! They answered all of my questions. Thanks Norman! More

Good deal for the day Buying car to dealer is lind of challenge sometimes. It took me more times to decide which car dealer to deal with. I think I was lucky guy to have Buying car to dealer is lind of challenge sometimes. It took me more times to decide which car dealer to deal with. I think I was lucky guy to have chance to get my new car. This toyota car dealer so awesome. First, it has so many options for what I'm looking for, good service, and súper high speed processing, plus it's very convienent location. I got my car and all the paperworks in short time.. everything is done do amazing. And I got this toyota associate, Adam his name. He's very helpful and friendly to work with. Awesome job I really recommend to every one. Thanks More

From Purchase to Service a Great Experience We landed at Al Hendrickson a few years ago to update our beaten Corolla. From the get go their profesionalism and delivery have been impeccable. Mark We landed at Al Hendrickson a few years ago to update our beaten Corolla. From the get go their profesionalism and delivery have been impeccable. Mark, Dino and Exwin at Sales and Norman with his service Team have been always very dedicated. Sonfar ober the years our family has gotten about 9 new cars from them. Blessed be The Lord. All the best, Christian Zitzmann More

GREAT SERVICE DEPARTMENT👍👍👍 Well let me start off by saying that Jarrett Elder is the reason my husband and I continue to come here he is very professional and always courteous h Well let me start off by saying that Jarrett Elder is the reason my husband and I continue to come here he is very professional and always courteous he displays REAL CUSTOMER SERVICE SKILLS and we are always out in a timely manner 👍 GREAT JOB to all of the SERVICE DEPARTMENT TEAM......... AWESOME TEAM WORK 🏆 #greatservicemanagment More

Mirror replacement When I got home I realized that my defective mirror had not been replaced with a factory rear view mirror. It was replaced with what looks like a gene When I got home I realized that my defective mirror had not been replaced with a factory rear view mirror. It was replaced with what looks like a generic aftermarket mirror. More

Excellent Our Sales Rep and Manager helped out all the way!! The service and people are excellent!! I recommend them for any car deal sale you need!! Our Sales Rep and Manager helped out all the way!! The service and people are excellent!! I recommend them for any car deal sale you need!! More