Al Hendrickson Toyota

Don't know anything about Al Hendrickson Toyota. My new car was located by a local auto broker and I worked through them to have the car delivered to me in Nevada. Everything seems to have worked ou My new car was located by a local auto broker and I worked through them to have the car delivered to me in Nevada. Everything seems to have worked out fine so far, so I have no gripes at all about Hendrickson Toyota. Glad to have the car I wanted! More

Outstanding caring excellent wonderful phenomenal trustworthy amazing great awesome good great marvelous superb incredible fabulous trustworthy amazing great awesome good great marvelous superb incredible fabulous More

Excelente atención . Con los mejores beneficios para tu compra recomendados al 100% la mejor atención del Sr Nerio Con los mejores beneficios para tu compra recomendados al 100% la mejor atención del Sr Nerio More

Najeeb is an amazing salesman! He helped me out a lot and made sure everything went smoothly. I recommend him to anyone. He helped me out a lot and made sure everything went smoothly. I recommend him to anyone. More

I wish I could give this dealership 0 stars. On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance o On September 19, 2024, we leased a 2024 Toyota Tacoma TRD Sport under a 36-month agreement at $549.99 per month, with a total mileage allowance of 36,000 miles. As part of the deal, we traded in our 2023 Lexus GX 460, which was appraised at $55,000. At the time, the payoff amount for the Lexus was $50,789. The dealership agreed to allocate $2,546 from the trade-in value as a down payment for the Tacoma and issue a check for the remaining balance. After completing the initial paperwork and taking possession of the Tacoma, the dealership contacted us a week later, demanding that we re-sign the documents. We were told that the Lexus payoff would not be processed unless we complied. Despite the pressure and inconvenience, we re-signed the necessary documents on October 11, 2024, after Lexus charged us for the monthly payment due to the delay in payoff. On October 25, the finance manager confirmed that all paperwork was finalized and instructed us to begin making payments for the Tacoma. However, on November 1, the same finance manager informed us that the accounting department was just beginning to process the Lexus payoff and our refund check. We finally received the refund check on November 11, 2024—nearly two months after the lease began. Upon contacting Lexus on November 11, we learned that the vehicle payoff had still not been processed. Under Florida law, dealerships are required to pay off trade-in vehicles within 10 business days, a deadline this dealership has far exceeded, even after the updated paperwork was signed. More

Viviana had great customer service and she went above and beyond to help me purchase my vehicle. Dimitry was a great help as well and he made the process smooth and easy. beyond to help me purchase my vehicle. Dimitry was a great help as well and he made the process smooth and easy. More

Pleasant, helpful, professional Experience, i appreciate the service that i have received. Devon makes it easy appreciate the service that i have received. Devon makes it easy More

service was very good and Renee was very helpful and always goes above and beyond. always goes above and beyond. More

The service was great. I purchased my car from Saint Petersburg Fl. All the personal at the dealer was helpful and gave me good service. I purchased my car from Saint Petersburg Fl. All the personal at the dealer was helpful and gave me good service. More

Al doesn’t care, I was honest and up front about my situation having just moved here from Florida and not knowing anyone having an eight year old. My car broke down due to a dead battery as it was the situation having just moved here from Florida and not knowing anyone having an eight year old. My car broke down due to a dead battery as it was the original battery in the vehicle and they did not complete the proper check of the vehicle to ensure my son and I wouldn’t be stranded. Upon reaching out them they told me to get an Uber wait until tomorrow nothing they can do. Mind you I only had the vehicle for two and a half weeks at this point. The only reason I was helped is because of one individual who made the choice to help out of his own kindness not from management or Toyota itself. Unacceptable and no excuse. More