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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,358 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,358 reviews

June 23, 2023

Henry is very professional and helpful. I am recommending him to my friends. The service was great. More

by ANGELAVT1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Henry and hope to see you again at Al Hendrickson Toyota!

June 23, 2023

The Dealership was very clean,and the staff was very friendly and helpful. I i. More

by mevans954
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 23, 2023 -

Al Hendrickson Toyota responded

Thank you for reviewing us! We appreciate your business and hope to see you again at Al Hendrickson Toyota!

June 22, 2023

Service department was top notch this last visit getting my vehicle back on the road quickly More

by HaroldTL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Gubiman
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Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

June 21, 2023

Chris Kulazidis is very attentive and very polite. He explained things in very detail and very accommodating. Excellent service. More

by MARCYRED29
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2023 -

Al Hendrickson Toyota responded

Thank you, Marcy! We're so glad to hear that Chris provided you with excellent service. We appreciate your kind words and hope to see you again at Al Hendrickson Toyota!

June 21, 2023

Awful service. Mechanic scratched all of my rims and damaged them. 70% and the lug nuts were damaged More

by megan
Service Price Transparency
Recommend Dealer
No
Employees Worked With
CJ
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Jun 23, 2023 -

Al Hendrickson Toyota responded

Megan, This review is concerning to read and I'm sorry to hear about the damage that was done to your rims. We take these matters seriously and would like to address this issue as soon as possible. Please reach out to me at your earliest convenience so I can assist you further. Thank you, Norman Frantz - Service Manager - 954-545-6931

June 21, 2023

Service was very quick and they were able to fix the issue I was having with my More

by BB.KEMONE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Jun 21, 2023 -

Al Hendrickson Toyota responded

We are glad to hear that our team fixed your vehicle's issue! Thank you for choosing Al Hendrickson Toyota.

June 21, 2023

Very professional and courteous to the customers. Pleasant atmosphere and even provided snacks too. Completed the work in a timely fashion. More

by CHERHO2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Michelle
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Jun 21, 2023 -

Al Hendrickson Toyota responded

Thank you for the great review! We strive to provide a professional and courteous experience for all of our customers. We're glad you enjoyed the pleasant atmosphere and snacks. Have a fantastic day! - The Al Hendrickson Toyota Team

June 21, 2023

This was the worst service from a dealer I have ever experienced. Won't come back. More

by MISHPLOST
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know his name- he was a manager.
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Jun 23, 2023 -

Al Hendrickson Toyota responded

It's disappointing to see that you were not satisfied with your experience. I would be grateful for your feedback and, if you are willing, would like to discuss your visit further. I will search for your contact information but in case I can't find it, would you please out to me directly? Thank you, Norman Frantz - Service Manager - 954-545-6931

June 21, 2023

Jarrett my service advisor is Knowledgeable, pleasant and very efficient. He makes you feel appreciated and took very good care of me. Jarrett is number 1 ! More

by smbird
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that Jarrett provided you with excellent service! Thank you for taking the time to leave us a positive review. We'll be sure to pass along your kind words. Have a great day! - The Al Hendrickson Toyota Team

June 21, 2023

service was performed. quickly and the car was returned to me in a timely basis. They even assisted me if correcting a gps problem. More

by KENSCART
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Al Hendrickson Toyota responded

We're so glad we could deliver prompt service and take care of your GPS issue! Thanks for choosing Al Hendrickson Toyota. Safe travels, and we'll see you next time!

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