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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
10,130 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 10,130 reviews

June 02, 2022

They are a bunch of liars I got suckered in on signing a deal that I can't afford. More

by 7714CHRISTINEOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesner Larose
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2022 -

Al Hendrickson Toyota responded

This is concerning feedback to receive. We want the most for our customers, and I regret that we let you down. Please let us know if we can do anything else to assist you. Thanks, Erik Coxwell - Internet Sales Director - 954-545-6826

Helpful
June 01, 2022

There will be good the current people they lovely they know how to talk to people they make you happy I like it More

by DANIAJEANTY01
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judge
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Jun 05, 2022 -

Al Hendrickson Toyota responded

We are so happy to read your feedback. Given the positive nature of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do to assist you, please don't hesitate to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

Helpful
June 01, 2022

I called in the no Ning and they were able to take care of me right away. I liked being texted to let me know my car was ready. Evan was very friendly. More

by CHRISG15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 01, 2022 -

Al Hendrickson Toyota responded

Chris, we are so happy we could help! Thank you for choosing Al Hendrickson Toyota and for sharing your kind review of our team. We hope to welcome you back for all your future service needs!

Helpful
June 01, 2022

Excellent customer service and most of all the time that I was was less then expected. More

by TRICE513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Kendra
Report | Print
Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

Helpful
June 01, 2022

On two occasions my fluids were not filled, please make sure to do this. Other than that service was fine! More

by JEKATXRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I am sorry to read this review. We strive to deliver seamless and professional service, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to prevent this type of mixup from happening in the future. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

Helpful
June 01, 2022

Wait too long for oil change about over one hour. Price is ok. Not so good More

by ANHDAY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Klaus
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Jun 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry your oil change took longer than expected. I will share this feedback with my staff in our pursuit of continuous improvement, but if you'd like to discuss this, please be in touch. My line is 954-545-6931. Best, Norman Frantz - Service Manager

Helpful
June 01, 2022

Fast and efficient. So organized and good costumer service. I never have to wait too long . More

by DAYAGOMEZ21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilnord , Fernando Rodriguez
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

Everything fine, good attention and quickly. I bring always my truck to the oil change and they always give to me a report and good prices. More

by MORASAMUEL2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lázaro , Juan Diaz, Fernando Rodriguez
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Jun 02, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

The best of the best . This is Dealers of trust excellent service and on top of every detail. I would really tell forward to others who would like to buy a car . Excellent More

by NER8750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OWEN JHONSON & WINSTON WEBB, Fernando Rodriguez
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Helpful
June 01, 2022

Anna Welsing and Eric Coxwell were excellent to work with - they responded promptly to all my questions and in the end exceeded my expectations! More

by BRYANGRAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Wesling
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Jun 01, 2022 -

Al Hendrickson Toyota responded

Bryan, thank you for the great review! We are so glad to hear that Anna and Eric delivered such a successful experience. Drive safely, and we hope to see you back!

Helpful
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