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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,069 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,069 reviews

April 10, 2023

Great customer service. Salesperson was very helpful and answered all my questions. I will definitely recommend to friends and family. More

by JEOBOAMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Machado
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 10, 2023

CJ WAS EXTREMELY HELPFUL. HE EXPLAINED EVERYTHING, AND MY CAR WAS RETURNED BEFORE THE EXPECTED TIME. More

by RAY THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARVENS JOSEPH
Apr 19, 2023 -

Al Hendrickson Toyota responded

Ray, thank you for the review! We are thrilled to hear that CJ delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 10, 2023

I am impressed with Hendrickson Toyota dealership. Juan and Anna are very knowledgeable and treated me fairly and honestly. I will definitely do business with them in the future. More

by thompsondudley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Pablo Alonso
Apr 19, 2023 -

Al Hendrickson Toyota responded

This feedback makes our day! Juan, Anna, and the team look forward to working with you again down the road.

April 10, 2023

Had a great experience on the purchase of my new tacoma. Hillary Machado was awesome to deal with, provided great customer service and answers to all of my questions. I also deal with Winston from the finan More

by acar7145
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Machado, Winston M
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Hillary, Winston, and the Al Hendrickson Toyota team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

April 10, 2023

Your service writer Chris is the best. He is the main reason why I keep coming to you dealership for my service. More

by glennmillerhypnosis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Chris and hope to see you back again at Al Hendrickson Toyota. Safe travels!

April 10, 2023

Jarrett Elder is an amazing service representative. He’s very patient and understanding about my automotive needs More

by GRAYSONDIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 09, 2023

I went to get my car serviced and expected things to be fixed. I wanted an oil change and my driver left front tire sensor replaced since it was broken off. I told my advisor Oscar that my tire pressure li More

by miss.b1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

I am so sorry to hear that your vehicle is in need of additional service. I'd appreciate the chance to step in and see if I can help sort out what happened. If you are willing, please give me a call when you are available. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 09, 2023

While it's easy to schedule an appointment, the staff feels uninterested in the clients and rude at times. More

by Jesus Gamarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

Jesus, I am sorry to hear this feedback. The highest level of service is expected of my team, and it is disappointing that we missed the mark. I assure you that we will work to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

April 08, 2023

When my car need a service I got it on time and good job thank you More

by HumbertJoseph12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for the review, Joseph! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

I’ve always love my service I receive I’ve been going there for years however this time they remove something from my car and never told me about it I didn’t notice till I got home More

by DEEJACSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Apr 18, 2023 -

Al Hendrickson Toyota responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Norman Frantz - Service Manager - 954-545-6931

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