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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,437 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,437 reviews

December 02, 2022

Outstanding customer service with Klaus Cobb! Check-in was fast and easy. Payments online. Checkout was quick. More

by FLBUYER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Klaus Cobb is the best! Outstanding customer service!
Dec 02, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Klaus delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 02, 2022

Needs a place for customers to sit. It was very congested. Otherwise the service was good. More

by ANILKKRN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Al Hendrickson Toyota responded

This kind of feedback is very important for me to be aware of, so thank you again for reaching out. We will have a discussion as a team so we can provide great care while keeping our customers comfortable. If there is anything else you'd like to discuss, I welcome you to give me a call. Norman Frantz - Service Manager - 954-545-6931

December 01, 2022

Klaus was a great service advisor. He takes great care of my 2022 Supra and keeps me very informed about its status while getting work done. More

by ztaylordj
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 02, 2022 -

Al Hendrickson Toyota responded

We appreciate this kind review of Klaus and our team here at Al Hendrickson Toyota! We hope to see you again in the future!

December 01, 2022

They were super organized and friendly and unlike my previous experience at another dealer two years ago .. I will always consider them for my next purchase More

by naderwestlife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna and jose
Dec 01, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful and straightforward experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 01, 2022

The service is really fast and easy to request. People are very nice. Thank you More

by vanessa.tenorio.vivas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Guimban
Dec 01, 2022 -

Al Hendrickson Toyota responded

Vanessa, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 01, 2022

While I probably would not purchase another vehicle from Al Hendrickson due to all of the additional fees and charges, I left the dealer feeling that I paid more than I should have, the price is not the pri More

by oneoldsparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 28, 2022 -

Al Hendrickson Toyota responded

We're thrilled to see this praise for our service team, and that Klaus, in particular, has left such a positive impression on you. However, while it's wonderful that Al Hendrickson Toyota has earned your five stars, I am disappointed that our vehicle prices have lost our sales team your confidence. I apologize for any unexpected fees, and I will share this feedback with my team. Please don't hesitate to reach out to me directly if there's anything else you'd like to add. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

December 01, 2022

Jennifer Burton makes my Toyota experience so awesome she makes sure everything gets done to perfection. She is very professional and sweet. Very satisfied with Al Hendrickson Toyota cars and service. More

by Barbara.Jacucci
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Burton
Dec 01, 2022 -

Al Hendrickson Toyota responded

Thank you for this great review, Barbara! We are thrilled to hear that Jennifer made things perfect for you! Your positive feedback means a lot to us here at Al Hendrickson Toyota!

Dec 02, 2022 -

Barbara.Jacucci responded

Thank you! Very Happy Customer

December 01, 2022

Friendly, professional and efficient. . This was my first experience at this service department and it was easy and stress free! More

by BETHEMIDLER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Guimban
Dec 01, 2022 -

Al Hendrickson Toyota responded

We’re glad we could deliver a pleasant and stress-free experience! Thank you for working with us here at Al Hendrickson Toyota.

December 01, 2022

Was pleased with last visit to dealership, for a maintenance with help of Jennifer Burton. More

by bety.sequeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Dec 01, 2022 -

Al Hendrickson Toyota responded

Bety - Thank you for leaving Al Hendrickson Toyota this wonderful review and for trusting us with your vehicle's maintenance. It was our pleasure to serve you! Jennifer will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

December 01, 2022

Check was fast and easy. My service advisor told me it would take about three hours and it did More

by yanburney2000
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Al Hendrickson Toyota responded

Thanks for the great review of our team here at Al Hendrickson Toyota! We appreciate it!

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