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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,426 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,426 reviews

October 31, 2022

The service was really good as always. This time it was a bit busy, so shuttle services took longer than usual. Other than that, it's always a great experience. More

by gorentas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Nov 10, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. We appreciate your patience during your visit and hope to see you back again down the road!

October 31, 2022

Al Hendrickson is the only place I'll go for as long as I live in South Florida, and that is because of Klaus Cobb. He's always very responsive and helps me figure out the best solutions for my situation whi More

by LAngel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Nov 01, 2022 -

Al Hendrickson Toyota responded

Thank you for the five-star review for Klaus and the Al Hendrickson Toyota team! We are thrilled to have your confidence in our business and services. See you next time!

October 31, 2022

The salesperson, Ewing, and Zeke were very helpful in getting the transaction completed! It was completed in no time. Thank you! More

by petehansinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Al Hendrickson Toyota responded

Here at Al Hendrickson Toyota, we do all we can to make sure our guests go home happy. Thanks for highlighting some of our sales team that made sure your experience went off without a hitch!

October 31, 2022

Primero me atendieron en inglés y prefiero en español, me dieron un reporte del carro y no le explicaron nada, un presupuesto tan alto. , que mejor me compro un carro nuevo, nadie te explica es un sitio muy More

by DIOSITAMORENO1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Frantz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Al Hendrickson Toyota responded

Lamentamos conocer tu experiencia. Queremos lo mejor para nuestros clientes y es muy decepcionante que haber dejado una mala impresión. Agradecería la oportunidad de hablar con usted para ver si pueda mejorar su visita. Si está dispuesto, no dude en llamarme en 954-545-6931 para discutir. Gracias, Norman Frantz, Service Manager.

October 30, 2022

Very difficult to make an appointment over the phone No one picks up. Had to call back 3 times More

by SLS051
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Al Hendrickson Toyota responded

I apologize for the issues you encountered getting in touch with my team. We strive to deliver seamless and professional service, and it is disappointing that we left the wrong impression. I would appreciate another chance to speak with you to see what more I can do to assist you. If you are willing to discuss this, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

October 30, 2022

Excellent service, the salesperson Elano was very attentive, always concerned about our financial well being, we had great service from the managers Ângelo and Fernando, you have a high standard team More

by MICHELEMATEUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ângelo and Helano, Fernando Rodriguez
Oct 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Elano, Ângelo, Fernando, and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Everyone was very kind and helpful in my car buying process. I also appreciated being in and out in a timely manner. More

by alyssa.rodolico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in Sales and Alan in Finance
Oct 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review, Alyssa! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Price quality very knowledge salesman financing department is the best very unique experience 100% satisfacción More

by kafacservices
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diario fernNdo , Fernando Rodriguez
Oct 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

They very good to convinced you to buy the car and good deal on some of them .after that they good. More

by LJJHOURA85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerson
Oct 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

October 30, 2022

Good, excellent services, good employees, I love the services, I felicite the works and I say thank you al Hendrickson Toyota More

by WENGUYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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