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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,573 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,574 reviews

May 17, 2022

Service adviser is really friendly and knowing very well what is doing. i'm looking forward to see him again. More

by tatane76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Hendrickson Toyota responded

Thank you for sharing your terrific review! We are thrilled that we could give you a positive service experience and we look forward to seeing you again at Al Hendrickson Toyota. Have a wonderful day!

May 17, 2022

very good service, very professional the person who attended me and good waiting time, thanks. More

by jovisa06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 17, 2022

3 hour oil change. Horrible . Mind boggling how you guys stay in business. Service writer said he would have me out way sooner More

by JERRYASCIONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

Jerry, I am sorry to hear that your visit took longer than we anticipated. We strive to deliver a seamless service experience, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to improve our efficiency moving forward. If there is anything more I can do to assist you or better your visit, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 20, 2022 -

JERRYASCIONE responded

Send free oil change coupons to make up for the bad experience

May 17, 2022

Megusta la atencion i el mantenimiento q ledan alos autos i tienen muy buenos precios More

by MOISES RAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

Buenos precios y atención excelente son cosas que queremos proveer, Moises! Gracias por su comentario excelente y por traer su negocio a Al Hendrickson Toyota!

May 17, 2022

Rushed service and many miscommunications with the accountant department. Sales rep never properly followed up with me when I had issues or questions about my car. They sold me a car that wasn't ready More

by LIDIAGARCIA1293
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Al Hendrickson Toyota responded

Lidia - I'm so sorry for the experience you had with us. We aim to make customers happy and it's disappointing to hear that we did not provide a good experience for you. I want to address this situation directly with you and make this right. If I am not able to reach you, please give me a call at your convenience. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

May 17, 2022

They very knowledgeable my experience was amazing they staff was very respectful. Get my back back at no time. Thanks again More

by FLO33065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
May 17, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 17, 2022

Very helpful in my search and worked with me to suit my needs and price More

by JOSHKNOX04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob was my sales guy and was very helpful setting up my car
May 17, 2022 -

Al Hendrickson Toyota responded

We are so glad to see this feedback, Josh! Thank you for shopping at Al Hendrickson Toyota and taking time to post a review.

May 17, 2022

Very easy for service very nice advisors very good very nice people easy to get to More

by Rod
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

Rod, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 17, 2022

So they are serious and take care your case very fast, I will recommend to any who own a Toyota or Hyundai to come and doing service More

by RICOT70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Al Hendrickson Toyota responded

We're so glad you have the utmost confidence in the Al Hendrickson Toyota team! Thank you for your recommendation and amazing review - we hope to see you back again down the road!

May 16, 2022

As always, I had a pleasure working with Jennifer. My car drives so smooth with my new tires on my 4Runner. More

by KEVINM356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burton, Jennifer
May 17, 2022 -

Al Hendrickson Toyota responded

Kevin, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jennifer and the Al Hendrickson Toyota team. Drive safely in your Toyota 4Runner, and we hope to see you back again down the road!

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