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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,550 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,550 reviews

May 07, 2022

I wait 3 hours for a Oil change. I don't blame Josh Morales for this.The service was good. More

by CHABLANCO27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morales
May 11, 2022 -

Al Hendrickson Toyota responded

We pride ourselves on exceptional service and we want to apologize that you were kept waiting. Your patience is appreciated and we will certainly pass along your kudos to Josh. Thank you for choosing Al Hendrickson Toyota!

May 11, 2022 -

CHABLANCO27 responded

Thank you for your Care.Good Service.

May 07, 2022

Dimetry was probably the best salesman I’ve ever dealt with. He made sure we were taken care of and got the best deal at all costs! More

by Johynix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry
May 09, 2022 -

Al Hendrickson Toyota responded

Dimetry is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Al Hendrickson Toyota!

May 07, 2022

Customer service was exceptional extremely helpful and attentive. I would highly recommend to my friends and relatives. More

by DECIMUS2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brecheneve B
May 09, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 07, 2022

Very efficient. Everyone that we dealt with were very helpful. We would consider purchasing from them again. More

by MRAMSAROOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan St clair
May 09, 2022 -

Al Hendrickson Toyota responded

We're glad you had a smooth and efficient car-buying experience with us! Thank you for sharing and for taking your business to Al Hendrickson Toyota - we hope your new wheels treat you well!

May 07, 2022

Very good and very prompt service I have no complaints. I will recommend this place for anybody need to do service More

by GABE08J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 09, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us, Gabe! We are so glad to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 07, 2022

The service was timely and done as promised. My only slight issue is the waiting area. It is small and doesn’t feel as clean as other service waiting areas that I’ve been to in other areas of More

by IMPEACHY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Al Hendrickson Toyota responded

Thank you for reaching out. We want our guests to feel comfortable during their time at our dealership so I appreciate your feedback about our waiting area. I will share this with my team. Hope to see you next time at Al Hendrickson Toyota! Norman Frantz - Service Manager - 954-545-6931

May 06, 2022

They were ready for me when I got there, spoke to me to tell me what was going to be done and told me the approximate time it would take to do what needed to be done. The car was completed in the allotted More

by CHGRASSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

The financiar process was not good experience. Sales person did a good job, even that I have to wait for the car that I actually want it. I went twice to be able to get it right. More

by MALILACHA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
May 09, 2022 -

Al Hendrickson Toyota responded

I am very sorry that the financing process did not go as well as you were hoping. This is not the customer experience we strive for, and we apologize for missing the mark. If you were open to discussing this further, I would like to understand what went wrong and how we can improve moving forward. Please consider giving me a call when you can. Thank you, Jerry Velazquez - Finance Director - (954) 972-1100

May 06, 2022

Mr Jarot (first name) was never condescending, nor did he take advantage of my predicament (as 99% of males with power due,) I cant remember when I was so respected, given straight answers, not rushed, and More

by S.R.HODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that Jarot delivered such a successful and professional purchase experience. We will be sure to pass on the kind feedback to him. Drive safely in your new vehicle, and we hope to see you back again at Al Hendrickson Toyota!

May 06, 2022

Muy buen atención a los clientes y mucha variedad y capacidad de sus vendedores a los clientes More

by ELIA_ADRIAN22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Hendrickson Toyota responded

Esto es fantástico leer! Gracias por la reseña excelente y por elegir Al Hendrickson Toyota!

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